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Consumer Direct Mortgage Banker

1/28/2026

The role involves working bank-provided, high-volume, in-bound leads within a 50-state platform to originate loans for a diverse customer base including veterans and first-time home buyers. Mortgage Bankers will utilize a wide scope of loan programs and competitive rates to assist borrowers.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Home begins here, at the largest, privately held, veteran owned and operated bank in the country. The Federal Savings Bank focuses on mortgage lending because we know that home is more than just four walls. It’s the foundation for your dreams, memories, and legacy. It's the comfort that comes with stability and the vision of a secure future.   As a federally chartered bank, we are proud to be able to support your homebuying process in all 50 states. So, no matter where in the United States you plan to dig your roots, The Federal Savings Bank family won't be far.   With the strength of a national bank and the heart of a family-owned lender, we carefully match our home lending solutions to your specific financial needs, not everyone else’s.  We’re eager to make your home lending journey as smooth and efficient as possible through cutting-edge technology and personal, one-to-one care.   It’s our privilege to guide you from home loan to welcome home.   NMLS# 411500 The Federal Savings Bank is an Equal Housing Opportunity Co. and member FDIC.
About the Role

Description

The Federal Savings Bank is looking to expand our Consumer Direct team in Charlotte, NC. We seek experienced, high-energy, detail-oriented call center/consumer direct mortgage bankers to work bank-provided leads within our 50-state platform. Remote mortgage bankers also welcome!


We deliver a high volume of hot, in-bound leads that convert at a very high percentage. Our Mortgage Bankers have access to a wide scope of loan programs and competitive rates while catering to a large customer base of veteran homeowners, those seeking government refinancing assistance, and first-time home buyers.


Are you ready to help more borrowers and prospect less? If you answered “Yes”, please contact us today!


For more information please contact:

SARAH HELTON, VP of Business Development

Phone: 847-977-1858

Email: shelton@thefederalsavingsbank.com


What We Offer:

  • Federal Charter, Mortgage Bankers can originate in all 50 states without the hassle of state licensing
  • Custom marketing options, robust marketing support program(s), mobile app, and marketing CRM, gives Mortgage Bankers the edge they need to compete and win!
  • Experienced and highly trained operations staff for Processing, Underwriting, Closing and more (ALL 100% IN HOUSE). On-site operations support available in most loan production offices.
  • Quick turn times - Our goal is to get your loans closed in 30 days or less
  • Loan products for every scenario: FHA, VA, Conventional, USDA, Jumbo, 203k & Renovation, Portfolio, ITIN, Condos/Co-ops, Construction, HECM's, Multi-Family, Commercial, Personal Loans and more!
  • Strong Secondary Department with over 50 investor relationships and direct seller to Fannie Mae, Freddie Mac, and Ginnie Mae
  • Secure environment for Bankers working in an office or remotely
  • Coaching programs led by Sales Division Leaders offered to Managers & LOs ready to grow their business and/or teams.
  • Unique culture where originators are encouraged to build their own brand within The Federal Savings Bank platform
  • Weekly National Sales Meetings to share Bank and industry news


Employee Benefits:

  • Comprehensive Health, Dental, and Vision insurance plans available; includes company paid life insurance
  • Competitive Flex Spending Accounts (FSAs)
  • Employee Assistance programs (EAPs) for financial planning, emotional support, legal guidance, and work-life solutions
  • Robust 401k matching
  • Employee appreciation events
  • Employee recognition on a national scale
  • A true team culture working towards one common goal; helping homebuyers finance their dream homes!


Requirements

  • Minimum of 1 year of mortgage lending experience in a call center/consumer direct environment
  • Active NMLS #
  • Ability to manage time effectively due to the high volume of in-bound leads the banker will be expected to work
  • Must be self-motivated, results-oriented, and experienced in taking a disciplined approach to working leads
  • Strong interpersonal communication skills, ability to effectively interact with individuals within all departments of the bank
  • Thorough knowledge of current loan originating guidelines/procedures
  • Favorable credit and background check
  • Bachelor’s degree preferred
  • VA and FHA lending experience strongly preferred
  • Veterans are strongly encouraged to apply


We are seeking experienced Mortgage Professionals with a minimum of 1 year of experience and actively working in the mortgage banking industry. Only qualified candidates will be considered.


The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.


Key Skills
Mortgage Lending ExperienceCall Center OperationsConsumer DirectLead ConversionLoan OriginationGovernment RefinancingTime ManagementSelf-MotivationResults-OrientedInterpersonal CommunicationLoan Originating GuidelinesFHA LendingVA LendingHigh Volume Lead Management
Categories
SalesFinance & AccountingCustomer Service & Support
Benefits
Health InsuranceDental InsuranceVision InsuranceLife InsuranceFlex Spending Accounts (FSAs)Employee Assistance Programs (EAPs)401k MatchingEmployee Appreciation EventsEmployee Recognition
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