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SALES SUPPORT REPRESENTATIVE

1/29/2026

The Sales Support Representative leads the outbound contact process, monitors emails, and distributes leads while fostering good client relationships. They engage with potential clients, assist in selecting products, and manage new item setups.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

About The Company

LumiSource, LLC is a leading full-service supplier in the home furnishings industry since 1997. We are a nationally recognized designer, supplying to some of the nation’s top chains, as well as, independent and online retailers. We provide stylish and affordable furnishings for every budget, never wavering on quality. Specializing in Mid-Century, Industrial, and Modern designs, we provide stylish and affordable products across living, dining, office, and lighting categories. With our wide range of options, it is easy to add functionality, versatility, and style to any room. Committed to innovation, we strive to develop new ideas, set trends, and constantly refresh our product offerings. Our in-house design team of talented innovators is constantly creating original and unique designs with functionality and affordability in mind. Constantly building and adding onto our product collections, having an in-house design team makes it easy for ideas and concepts to become reality. Based in Elk Grove, LumiSource has additional warehouses throughout the United States, Canada, and the UK. We also have two permanent showrooms in Las Vegas, NV and High Point, NC.

About the Role

Description

At LumiSource We are committed to innovation and strive to constantly refresh our product offerings to expand our position within the furniture and lighting industry. We are committed to innovation and strive to constantly refresh our product offerings and expand our position in the marketplace. We supply to the nation's top retail chains, independent, and online retailers as well as commercial projects. This is an onsite position.

JOB DUTIES AND RESPONSIBILITIES

Leads the outbound contact process, monitors emails, and distributes leads
Fosters good client relationships and monitors customer service across all functions to resolve issues and engender client satisfaction
Engages with potential clients to understand their needs and assist them in selecting from our product offerings
Sets promotion pricing schedule with customers and analyzes promotion success
Qualifies prospective customers and distributes leads to sales team
Calculates inventory levels and freight quotes for ground orders
Provides LTL quotes and enters shipment details in OTS/SharePoint System
Works with Marketing and Product Development to get new items ready for setup
Creates and distributes new item setup sheets
Collects, names, and manages images for new item setup
Sets up new items with both brick-and-mortar and e-commerce accounts
Collects and submits new and existing product images to customers
Assists salespeople with managing, maintaining, and optimizing existing accounts
Enters leads into Product Database and MailChimp
Creating product data reports and analyzing information

Requirements

Ability to exercise independent judgment and discretion in performance duties
Proficiency in Microsoft Excel and other Microsoft Office applications
Ability to analyze data gathered from reports
Attention to detail and accuracy
Basic knowledge of sales principles and customer relationship management
Ability to navigate competing priorities, allocate resources appropriately, mitigate associated challenges, and excellent time management skills
Strong interpersonal skills, organization, and communication skills
Strong presentation skills
Experience in the furniture industry is a plus but not required

Key Skills

Independent JudgmentMicrosoft ExcelData AnalysisAttention to DetailSales PrinciplesCustomer Relationship ManagementTime ManagementInterpersonal SkillsOrganizationCommunication SkillsPresentation Skills