Telephone Operator
1/29/2026
The primary responsibility is to provide expertise services in a courteous manner, including taking reservations and greeting guests. You will handle guest inquiries and ensure their stay is satisfactory.
Working Hours
40 hours/week
Company Size
10,001+ employees
Language
English
Visa Sponsorship
No
Company Description
NH Collection Maldives is a private island in the Gaafu Dhaalu Atoll. Shaped like a seashell, with lagoon surrounding, it is incomparable in beauty, and hidden away from the worries of the world.
Time on the island flows through sunny days and starlit nights, with moments that are captivating, distinctive and harmonious. Indulge all your senses, feel the place, and feel extraordinary.
Job Description
The primary responsibility of a Guest Service Associate is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
Qualifications
- A strong focus on customer service
- 2 to 3 years experience in a similar role in a five-star luxury Hotel / Resort
- Excellent communication skills; fluency in English is required
- Be able to work shifts, weekends, and public holidays
- Computer skills in MS Office; experience with current Property Management Systems (PMS) is preferred
Please let Minor International know you found this job on InterviewPal. This helps us grow!
We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.
Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.