Quezon City North EDSA February 2026 Customer Experience Advisor
1/29/2026
The primary responsibilities involve responding to customer inquiries across various channels such as telephone, email, chat, and social media, while providing exceptional service during every interaction. Additionally, the role requires addressing customer concerns, providing solutions, and strictly adhering to all company guidelines for service delivery and support.
Working Hours
40 hours/week
Company Size
10,001+ employees
Language
English
Visa Sponsorship
No
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
- Respond to customer inquiries (via telephone, email, chat, social media and other mediums according to assigned team requirements)
- Provide exceptional service to customers during each interaction
- Address customer concerns and/or provide solutions
- Adhere to all company guidelines regarding the delivery of service and support to customers
- Escalate problematic customer issues to management according to standard operating procedures
- Properly document each customer interaction according to company standard operating procedures
- Maintain an excellent on-time attendance record (schedule adherence)
- Adhere to company quality assurance guidelines and standard operating procedures
- Act with the highest levels of integrity and professionalism in each customer interaction
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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