Event Bag Check Supervisor

Description

Position Information:

With integrity and impeccable attention to detail, the Events Bag Check Supervisor oversees on-site bag check operations. 

Position Responsibilities:

• Lead, supervise, and support Bag Check Attendants during event operations.
• Effectively coach and discipline staff as needed.
• Ensure bag check stations are properly set up, staffed, and operational before events begin.
• Provide site specific training and instruction to staff in the company’s policies, procedures, and best practices.
• Ensure accurate bag intake, storage, tracking, and retrieval procedures are followed.
• Oversee use of technology systems, including bag tracking applications and credit card processing.
• Monitor safety, security, and organization of all stored items.
• Communicate effectively with event management, security, and operations teams.
• Resolve customer and employees’ requests, questions, and complaints with integrity and poise.
• Work in concert with all departments. 
• Maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.
• Attend meetings and/or training classes as directed by management.
• Perform other duties as assigned.

Requirements

Education:

• High school diploma, or the equivalent, preferred.
• Minimum of 1 year of supervisor experience, preferred.

Qualifications:

• Ability to maintain confidentiality of sensitive information.
• Work cooperatively with others.
• Excellent oral and written communication skills. 
• Read, write, and comprehend instructions and information in English.
• Ability to use personal computer and hand-held applications. 
• Ability to work flexible shifts/hours, including days, evenings, weekends, and holidays, at varying locations.
• Ability to work outdoors in varying weather conditions.
• Must be able to multitask in a fast pace and high-volume environment. 
• Attention to detail. 
• Must present a professional, friendly image and appearance.
• Must have reliable transportation and excellent attendance.

Physical Demands:

• Finger and hand dexterity. 
• Requires the ability to distinguish letters, numbers and symbols.
• Noise levels may be distracting or uncomfortable.
• Ability to stand for long periods of time.
• Ability to work outdoors in varying weather conditions including extremes of hot or cold in addition to wet environments.
• Job requires the following motions: climbing, stooping, bending, twisting, pushing, pulling, squatting, occasionally lifting; up to 25 pounds, stretching, sitting, walking on uneven ground and stairs. 

Parking and Transportation Group-Las Vegas (PATG-LV) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.