Question
2-5

HVAC Service/Maintenance Technician

1/29/2026

The HVAC Service Technician is responsible for troubleshooting equipment, making HVAC system repair and replacement decisions, and communicating effectively with customers and co-workers. Additional duties include writing work orders and coordinating with local utility programs.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
We are a locally owned & operated business established in 1981 to provide a complete range of heating & air conditioning services, from installation to repair & maintenance. Our highly trained and versatile technicians can expertly handle the most complex repairs and advise you on the benefits of regular maintenance. Our sales associates can help you select the most efficient and cost-effective system for your home. According to the Trane Customer Satisfaction Survey, 100% of our customers said they would recommend us to a friend. It may come as no surprise then, that O'Brien is the #1 rated Trane distributor in the region. Nationally, our customer service ranks 17th out of more than 1700 Trane dealers and we are consistently ranked in the top 20 year after year. Our commitment to customer satisfaction is evident in everything we do - from our insistence on wearing protective shoe covers to insure the cleanliness of your home, to offering the industry's highest quality products and service. This attention to detail is what allows us to say with confidence that your equipment will always be fixed right - guaranteed... O'Brien Service Company. Comfort Promised.
About the Role

Description

 

HVAC Service Technician Qualifications:

  • EPA certified
  • Valid drivers license
  • Ability to read and interpret wiring diagrams and blueprints
  • Be familiar with a wide range of HVAC equipment and troubleshooting techniques
  • Experience making HVAC repair and replace decisions
  • Advanced customer service skills
  • Demonstrate willingness to accept responsibility and leadership roles
  • Operate equipment in a safe manner

HVAC Service Technician Responsibilities:

  • Provide hand and power tools
  • Layout, design, and install low voltage wiring
  • Compile a complete materials list from blueprints
  • Verify and coordinate building code compliance
  • Communicate clearly the ideas and explanations of problems to customers and co-workers
  • Troubleshooting equipment, make HVAC system repair and replace decisions
  • Acquire commercial and residential HVAC maintenance agreements
  • Writing work order for projects sold
  • Responsible for follow-up process on each work order
  • Coordinate and remain current on all local utility programs
  • Converse with facilities engineers, building and homeowners, and general contractors
  • Maintain professional appearance at all times
  • Run after hours calls as required
  • Other duties as assigned
Key Skills
EPA CertificationValid Drivers LicenseWiring DiagramsBlueprintsHVAC EquipmentTroubleshooting TechniquesCustomer Service SkillsLeadership RolesSafety OperationsLow Voltage WiringBuilding Code ComplianceCommunication SkillsHVAC System RepairWork Order WritingFollow-Up ProcessProfessional Appearance
Categories
TradesEngineeringCustomer Service & SupportConstructionManufacturing
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