Records Management Analyst

Description

The Records Management Analyst supports modernization of records policies, disposition schedules, and operating practices. This role helps assess current/proposed records policies, supports development of standard operating procedures (SOPs) for both electronic and paper records, assists with staff training/knowledge transfer, and provides hands-on implementation support—especially identifying permanent vs. temporary records, records eligible for disposal, and records ready for transmittal to NARA.

Work Location

Hybrid: on-site in Washington, DC for records review/implementation activities as scheduled; remote support via Microsoft Teams for meetings, training, and deliverable reviews. 

Key Responsibilities

Records Review & Policy Update Support

• Review existing and proposed records policies and disposition schedules; document gaps and inconsistencies against NARA GRS and applicable federal records requirements as applied to records. 
• Support preparation of line-by-line edits and recommended modifications to improve compliance and operational clarity. 
• Assist with packaging a draft disposition schedule for submission to NARA and tracking feedback/resolution items. 

SOP Development & Training Support

• Draft, refine, and format SOPs that are “clear and concise” and usable by non-specialists across offices. 
• Develop SOP content covering (as applicable by office):
• Support delivery of training (live sessions and/or materials) on best practices for creation, maintenance, retention, and disposal of federal records and procedures. 

Implementation Support

• Work with staff to operationalize policies/SOPs and disposition schedule by office/functional area.
• Assist with maintaining clear documentation of decisions, inventories, and progress for acceptance.

Project Reporting & Coordination

• Contribute to weekly updates and bi-weekly progress reporting (progress, challenges, corrective actions, % completion against milestones). 
• Participate in regular virtual meetings and scheduled walkthroughs/presentations of deliverables. 

Requirements

Required

• Demonstrated experience with records management, records retention, and/or records policy implementation in a regulated environment.
• Working knowledge of NARA General Records Schedules (GRS) and federal records management principles (e.g., retention, disposition, permanent vs. temporary categorization).
• Experience drafting SOPs or operational documentation for business processes.
• Strong writing/editing skills (able to produce concise, user-friendly SOPs).
• Ability to work with stakeholders across multiple functional areas and translate requirements into usable practices. 

Preferred

• Prior federal (or federal judiciary) records management experience.
• Familiarity with mapping organizational records to retention schedules and preparing documentation for disposition actions and transfers.
• Training facilitation experience (virtual and/or in-person).

Security, Privacy, and Data Handling Requirements

• Must comply with federal privacy/confidentiality regulations including the Privacy Act.
• Must pass background checks and sign NDAs if accessing sensitive information. 

HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity), national origin, age, disability, veteran status, or any other protected status. If you need a reasonable accommodation during the application process, please contact HR@HeiTechServices.com.