Question
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Employee Benefits Account Assistant

1/30/2026

The Employee Benefits Account Assistant provides administrative support to the Employee Benefits Department, enabling the team to focus on client servicing and selling. This role also involves assisting team members on special projects.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
LP Insurance Services is an insurance and advisory firm that protects businesses, enables responsible growth, and supports the communities we call home. With a century-long legacy and a growing presence across the West, we pair deep expertise with genuine care to help clients move forward with confidence. We slow down to understand each client’s vision, earning trust through partnership, responsiveness, and solutions that anticipate the future. Our teams look ahead — three, five, even ten years — to align coverage, risk management, and advisory services with long-term goals. As an employee-owned firm, we empower our professionals with the autonomy, tools, and training they need to serve beyond the transaction. LP supports producers — not the other way around — creating a place where all colleagues build lasting careers and shape the company’s future. LP delivers comprehensive solutions across Property & Casualty, Surety, Workers’ Compensation, Employee Benefits, Personal Insurance, HR Consulting, and Risk Management. We combine the reach and resources of a large firm with the responsiveness and personal service of a local partner — showing up, following through, and investing in what matters most to our clients. Headquartered in Reno, Nevada, LP serves clients throughout Nevada, California, Arizona, Oregon, New Mexico, and beyond. We invest in the success of our communities because when communities thrive, so do the people and businesses within them.
About the Role

Description

 We are LP Insurance

LP Insurance Services is an established and growing insurance brokerage firm, located in Arizona, California, Nevada, New Mexico and Oregon.


We invest in our employees, clients and communities. That’s the LP Difference. The success of our employees is our success.

Let’s grow together!


Helping Make Your Dream a Reality

LP Insurance is serious about growth opportunities and builds teams committed to genuine knowledge, teamwork, and professionalism. We value being direct when it comes to opportunity and will provide a clear path forward.


Offerings

LP delights in offering a fulfilling career with both stability and flexibility. LP offers a competitive salary and incredible benefits such as:

  • 401k Plans – with 100% vested employer match
  • Medical, Dental, and Vision – plans that fit your needs
  • Short-Term and Long-Term Disability, plus Group Life Insurance – at no cost to you
  • Paid Time Off –  take the time off you need, without worrying about accruals
  • Employee Assistance Program – including free counseling, legal advice, and more
  • Employee Development – reimbursement for licensing/certification, exam fees and related continuing education
  • Licensing – obtaining required licensure may result in pay increase


The Position

The Employee Benefits Account Assistant provides administrative support to the team and/or Employee Benefits Department in order to enable the team to focus on client servicing and selling. This position also provides assistance to other team members on special projects.


If you have experience providing administrative support while thriving in customer service and like to have your work matter, this is the position for you!

Requirements

 The Job:

  • Prepare, distribute, and follow up on carrier marketing materials
  • Prepare, conduct, and potentially conduct benefit presentations and/or Open Enrollment meetings
  • Foster strong relationships with the team, clients, and carrier representatives
  • Create proposals and/or comparisons of insurance
  • Maintain organized files and accurate file documentation
  • Remain current through seminars and periodicals of industry, client, and regulatory requirements

Qualifications Needed:

  • Proven organizational, time management and professional communication skills (written & verbal)
  • Strong problem-solving skills
  • Ability to prioritize responsibilities and tight timelines while maintaining a customer-focused positive attitude
  • Proactive account service management skills with rigorous follow-up and follow-through
  • The ability to effectively manage several accounts and tasks simultaneously
  • Knowledge of basic health insurance coverages, HIPAA rules and regulations, and the ACA
  • Minimum of 1 year customer service/professional office experience
  • Life and Health Insurance license preferred
Key Skills
Organizational SkillsTime ManagementProfessional CommunicationProblem-Solving SkillsCustomer ServiceAccount Service ManagementHealth Insurance KnowledgeHIPAA KnowledgeACA Knowledge
Categories
Finance & AccountingCustomer Service & SupportAdministrativeHuman Resources
Benefits
401k PlansMedicalDentalVisionShort-Term DisabilityLong-Term DisabilityGroup Life InsurancePaid Time OffEmployee Assistance ProgramEmployee Development
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