Operations Manager

Description

About Us:

Unis accelerates logistics success with our Transportation Management System that offers unparalleled control, visibility, and adaptability. Unis strives in elevating our employees and operations toward new heights of excellence. As client’s partner with us, we focus on more than just a business relationship; it's an opportunity to unlock a world of value-added services that will enhance operational standards and elevate success by unifying our clients’ supply chain networks through superior technology, assets, and information services.

Job Description

Purpose and Scope:

Tasked with overseeing and optimizing all operational aspects of the organization to ensure efficiency, productivity, and profitability. Leveraging your extensive experience and leadership skills, you lead a multifaceted team, implement strategic initiatives, and drive continuous improvement across operational processes. Your role is pivotal in aligning operations with the organization's objectives while maintaining a focus on quality, customer satisfaction, and cost-effectiveness. 

Responsibilities:

  Supervise daily e-commerce fulfillment (pick, pack, ship) operations

· Ensure orders are processed accurately and shipped on time across all platforms

· Monitor WMS performance, order status, and inventory accuracy

· Enforce pallet diagrams, packing standards, and shipping procedures

· Coordinate with carriers to meet cut-off times and resolve shipping issues

· Train, coach, and hold warehouse associates accountable to KPIs

· Track productivity, labor efficiency, and quality metrics

· Investigate and resolve order errors, shortages, and damages

· Support cycle counts and inventory audits

· Maintain a clean, safe, and organized work environment

Requirements

• 8+ years Supervision of associates
• 5+ years fulfillment/pick/pack/ship environment
• Hourly/Daily reporting experience
• Excellent verbal/written communication skills
• Intermediate level Excel and Word
• Ability to work in a fast paced environment
• Ability to problem solve
• Proven strong organizational and time management skills
• Strong verbal and written communication skills

BENEFITS

• Medical insurance 
• Dental insurance 
• Vision insurance 
• Paid Time Off

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