Assistant Manager – Station Carpark Business (Ref:2600003C)

1/30/2026

Oversee the operations of MTR Station car parks, including managing parking revenue and cost control. Liaise with stakeholders to ensure customer experience and execution excellence.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

To Keep Cities Moving, MTR makes encounters happen and rendezvous for a more connected tomorrow. As a recognised world-class operator of sustainable rail transport services, we are a leader in safety, reliability, customer service, and efficiency. Our commitment to sustainability and innovation has also earned us recognition by TIME and Statista as one of the World’s Best Companies in Sustainable Growth 2025. MTR has extensive end-to-end railway expertise with over 45 years of railway projects experience from design to planning and construction through to commissioning, maintenance and operations. Going beyond railway delivery and operation, MTR also creates and manages dynamic communities around its network through seamless integration of rail, commercial and property development. With more than 50,000 dedicated staff, MTR carries over 10 million passenger journeys worldwide every weekday in Hong Kong, Chinese Mainland and beyond. Together, we Go Smart and Go Beyond.

About the Role

Responsibilities

Oversee the operations of MTR Station car parks, including parking revenue, cost control, day-to-day CS enquiries and support for business opportunities for other new potential income
Formulate pricing strategy and propose the parking rates for station car parks to reflect the market value of the car parks
Liaise with different internal and external stakeholders including station operations, car park operators, maintenance contractors / suppliers to ensure customer experience and execution excellence
Oversee Carpark Real Time function on the MTR Mobile App and responsible for service recovery and stakeholder management
Plan, liaise and coordinate with stakeholders on system upgrades to offer smart parking solutions, including seamless parking and integrated payment options
Manage Contractors, covering compliance and safety requirements, performance monitoring, tendering process, maintenance and service enhancement

Requirements

Degree in Marketing / Business Administration / Operation Management or a related discipline
A minimum of 7 years’ relevant experience, of which 2 years should be at supervisory level
Experience in car park management and operation will be an advantage
Knowledge of design guideline / requirement of building / setup a new car park
Strong business acumen with good command of spoken and written English and Chinese is a must
Agile, adaptive, well-organized, self-motivated, and able to work independently with strong interpersonal and communication skills as well as a great sense of ownership

Remarks

Appointment will be made on one-year contract terms

Applications

You are invited to apply online via http://www.mtr.com.hk/mtr_job_en or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department, MTR Corporation, G.P.O. Box 9916, Hong Kong on or before 12 February 2026.

For other job openings, please visit MTR Corporation's website for more details. All information provided by applicants will be treated in strict confidence and used for recruitment purpose only.

All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.

Key Skills

Operations ManagementCost ControlCustomer ServiceStakeholder ManagementPricing StrategyBusiness DevelopmentComplianceSafety RequirementsPerformance MonitoringTendering ProcessService EnhancementInterpersonal SkillsCommunication SkillsEnglishChinese