Retail Call Center Security Officer

1/30/2026

Responsibilities include conducting patrols inside and outside the client's premises, identifying and reporting safety issues or suspicious activity, and frequent interaction with employees and guests. Officers must also handle conflict resolution, de-escalation, and provide detailed report writing.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

This is the official LinkedIn page of the Securitas Group. Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. Almost nine decades of deep experience means we see what others miss. By leveraging technology in partnership with our clients, combined with an innovative, holistic approach, we’re transforming the security industry. With 350 000 employees in 47 markets, we see a different world and create sustainable value for our clients by protecting what matters most - their people and assets. #seeadifferentworld

About the Role

Retail Call Center Security Officer – Full Time – Yuma, AZ

Wage: $19.00/HR

Join our team at Securitas Security where you will have the opportunity to serve your community while receiving elite training in safety and security. We are seeking customer service driven individuals for our security positions. We have a dedicated Region and Area Management Support Staff which will foster you through your growth and advancement in the company.

Come Grow With Us & Apply Today!!

What We Have To Offer:

Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
Virtual Medical Appointments With Telemedicine.
Paid Time Off, Free Uniforms, Paid Training. & Weekly Pay!!
Employee Assistance Program.
DailyPay Access Program!!
Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel & So Much More!

What You Can Expect:

Conflict resolution and de-escalation.
Conduct patrols inside / outside the client’s premises, potentially in various weather conditions and in different types of terrain.
Frequent interactions with client employees and guests.
Identify and report safety issues, hazardous conditions, or any suspicious activity.
Provide detailed report writing.
Work in a team environment to ensure site / organizational goals are achieved daily.
Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Basic Requirements:

18 years of age or older.
High School Diploma, GED, OR ability to complete the GED program within 6 months.
Standard computer / technology skills needed.
Must be able to interact with a wide range of customers in a calm and professional manner.
Must have great attention to detail and have the ability to remain alert throughout the duration of the shift.
Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
Previous loss prevention experience preferred.
Customer Service skills needed
Prior Security experience preferably in loss prevention.
Must have the ability to walk and stand for long periods of time.
Valid Arizona Guard card required.

EOE/M/F/Vet/Disabilities

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Our Company Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Key Skills

Customer ServiceConflict ResolutionDe-escalationPatrolsReport WritingTeamworkAttention To DetailAlertnessEmergency ResponseJudgmentEscalationComputer SkillsTechnology SkillsInteraction With CustomersLoss PreventionSecurity Experience