Question
2-5

Family Partner - IHBTC

1/30/2026

The Family Partner assists caregivers in meeting the needs of youth with emotional and behavioral challenges and educates them on navigating child-serving systems. They also develop community partnerships and attend meetings with families to advocate effectively.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Bay State Community Services is a comprehensive social services agency looking for dedicated and compassionate individuals who want to make a difference. We are committed to supporting, training and supervising our staff with the hopes that they will grow within the agency. We are proud of the longevity of our staff, many of whom have called BSCS their work home for over 20 years. If being part of an agency that has an excellent reputation, strength-based supervision, and high regard when it comes to honoring the mission of our work, BSCS is the right place for you.
About the Role

Description

The Family Partner is a vital member of the In Home BaseTherapeutic Care (IHTBC) team, offering peer-based support to caregivers raising youth with significant emotional, behavioral, or mental health challenges. This role is grounded in lived experience—the Family Partner uses their own personal journey navigating child-serving systems to empower, guide, and advocate alongside families.


Family Partners work collaboratively with clinicians and young adult peer mentors to help families feel heard, supported, and confident in their ability to navigate services and support their child’s success.


What You Will Be Doing to Support Families...

  

· Assist parent/caregiver with meeting the needs of the youth

· Educate the parent/caregiver how to navigate the child serving systems and processes

· Develop community partnerships with formal and informal community resources thus enabling family access to expanded,      ongoing community based services for the children and families

· Attend meetings with families (school, clinical, community) to help them prepare, participate, and advocate effectively.


Exceptional Benefits 


BEGINS ON YOUR FIRST DAY OF WORK

  • Blue Cross and Blue Shield Health and Dental Insurance 
  • Eye-Med Vision Benefits
  • Employer Paid Life and Long-Term Disability Insurance
  • Tax Deferred Retirement Plan 403(b) (employer match after the first year of employment)
  • Medical Flexible Spending Account and Dependent Care Account
  • Employee Assistance Program
  • Paid Benefits First year: 35 Days Paid Time Off -Increased vacation with tenure
  • Pet Insurance
  • Employee discounts
  • Mileage Reimbursement
  • Stipends for on-call
  • Qualified employer for student loan forgiveness
  • Tuition Assistance
  • Extensive Training Programs including Certification(s) in Evidence Based Practices
  • Supervision for licensure requirements


Requirements

  • No degree requirements
  • Experience as a caregiver of a youth with special needs, and preferably a youth with mental health needs
  • Experience in navigating any of the child and family serving systems and teaching family members who are involved with the child and family serving systems, preferably DMH
  • Experience in working collaboratively with state agencies, consumer advocacy groups, and/or behavioral health outpatient      facilities
  • Good organizational and strong interpersonal skills
  • Ability to motivate others

Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.  


Contact Information:

857-374-5669

recruitment@baystatecs.org

Key Skills
Peer-Based SupportAdvocacyCommunity PartnershipsOrganizational SkillsInterpersonal SkillsMotivationCollaborationEducationChild-Serving SystemsBehavioral HealthMental HealthCaregiver ExperienceYouth SupportFamily SupportSystem NavigationConsumer Advocacy
Categories
Social ServicesHealthcareEducationHuman ResourcesCustomer Service & Support
Benefits
Health InsuranceDental InsuranceVision BenefitsLife InsuranceLong-Term Disability InsuranceRetirement PlanMedical Flexible Spending AccountDependent Care AccountEmployee Assistance ProgramPaid Time OffPet InsuranceEmployee DiscountsMileage ReimbursementTuition AssistanceTraining Programs
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