Question
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Full Time Sales Associate - Toy Joy Downtown + Akiba Texas

1/31/2026

The Sales Associate is responsible for providing excellent customer service, maintaining a clean store, and restocking merchandise. They will also check in and merchandise products as assigned by the supervisor.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

No

About The Company
Since 1991, a unique music lifestyle store and website featuring the coolest art, gifts, apparel, jewelry and much more -- all incorporating a music theme or inspired by music. Over 5,000 items packed into our lovingly renovated historic building on the "Main Street of Texas" at 615 Congress Avenue...right between the Intercontinental and Driskill hotels. Featured on CNN and in major press, this is a must-visit if you're ever in Austin. Our music concierge staff will help you plan your exploration of the "Live Music Capital Of The World" and make the most of your time in town. Then join our global customer following on Facebook and/or Twitter and stay in touch! Also a part of the retail family of unique offerings: the fashion boutique, Austin Rocks Texas, on Willie Nelson Blvd across from Austin City Limits (ACL) Live and the W Hotel (www.austinrocks.com). And acquired in 2014: the legendary Austin toy store, Toy Joy, named by USA Today as one of the 10 best toy stores in the world!
About the Role

Description

What is Toy Joy?

Toy Joy was founded in 1987 and acquired by the Wild About Music retail family in 2017. At Toy Joy we believe Toys are not just for kids, our motto is "Think Fun-Chew Well." We like to encourage all ages of shoppers to think creatively with a playful heart and savor the experience of our store and its curated products. Collectibles for all ages, Japanese toys, nostalgic toys, plush, STEAM, figures, books, blind boxes, Gundam, games, puzzles, playsets, costumes and so much more! We are independently owned retail at its best, striving to make a harmonious, safe place for people to work and shop.  We are onboarding a new store at 2nd and Guadalupe called Akiba Texas - it will feature the Japanese toys and figures we carry.  Toy Joy and Akiba will share a staff as they are next door to one another and you could be working between the two shops.


What are the perks of joining our retail team?

  • We are fully inclusive and welcome the opportunity to work with you as you are!
  • We offer paid time off with flexible schedules
  • Subsidized medical insurance benefits that begin 60 days into your position
  • We provide you with a free monthly bus pass
  • Access to a free employee assistance program (read: free mental health care!) begins the day you are hired and continues until 6 months after your last day of employment, and is accessible to anyone in your household.
  • A generous employee discount at all of our stores (about 50%!)
  • Working with an Iconic retail family of Wild About Music, Austin Rocks and Yummi Joy (Hello free coffee or ice cream each shift!)
  • Our team is given creative freedom to create dynamic displays and social media posts.

Pay starts at $14/hour, advancement opportunities are available with tenure.


Daily Duties include:

  • Provide excellent customer service to all that walk in, greeting each person individually to make them feel welcome.
  • Maintain a presentable and clean store. Continuously restock merchandise and clean when appropriate.
  • Check in and merchandise product as assigned by supervisor on duty.
  • Maintain safety standards and health codes and keep walkways clear.
  • Have fun and be joyful!


Requirements

  • Sales experience in a retail or food service environment.
  • Love and knowledge of toys, books, games, collectibles and candy.
  • Artistic skills, merchandising and creativity a plus!
  • Possess a cheery and positive disposition.
  • Work and communicate well with all staff.
  • Uphold respect for yourself, fellow co-workers and customers.
  • Be able to lift and maneuver fixtures and product as necessary.
  • Must be able to work 40 Hrs/Wk, 5 days/Wk. Scheduled hours may change weekly but will be a mix of opening/closing shifts between the hours of 10 am and 10 pm. (We can generally work around weekly schedule needs ie: class or therapy)


Key Skills
Customer ServiceSales ExperienceKnowledge of ToysCreativityMerchandisingPositive DispositionCommunicationTeamwork
Categories
RetailSalesCustomer Service & Support
Benefits
Paid Time OffMedical InsuranceEmployee Assistance ProgramEmployee Discount
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