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Clinical & Administrative Support Intern

1/31/2026

The Clinical & Administrative Support Intern will shadow clinical and administrative employees to gain insight into patient care and assist with departmental projects. The role includes participating in learning sessions about home-based care and engaging in reflective discussions about career interests.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

If you’re looking for a career that brings purpose to your everyday life, then you’re in the right place. At By The Bay Health, we live true to the philosophy of being of service to others by providing high-quality, compassionate health care services to those who need it most. Our rich tradition of serving communities across the Bay Area is underscored by the incredible growth we’ve seen over the past decade as we enter new service areas and expand care options for our patients -- and we’re looking for compassionate, dedicated individuals who want to take part in that growth. At By The Bay Health, our teams of physicians, nurses, home health aides, and other healthcare professionals work alongside patients and families during some of the most vulnerable moments of the human experience. Our Hospice, Palliative, and Home Health care teams understand the importance of building strong, trusting relationships and providing expert care for those nearing the end-of-life, experiencing chronic pain, or those who need a little extra help receiving care at home – and as a purpose-driven non-profit, we stand proud that no patient is ever turned away due to an inability to pay. Over the past 45 years, we’ve dedicated ourselves to building an environment where employees can thrive and build meaningful careers with true impact. Our model of care is built for flexibility and opportunities for growth. Our affiliation with UCSF brings access to world renowned expertise for all of our clinicians. We are an organization found and led by nurses who understand the unique challenges health professionals face in their careers. More than a third of our staff have worked with us for more than five years and one staff member, we are proud to say, was part of the founding team in 1975. Whatever your role with us at BTBH, you will be supported by a collaborative and diverse group of colleagues who share the same values.

About the Role

<div class="content-intro">By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.</div>The Clinical & Administrative Support Intern will work under the supervision of the Project Manager under the Pathways to Careers program By the Bay Health follows all CDPH vaccine requirements for healthcare personnel. Essential Duties & Responsibilities include (but are not limited to): <ul> <li>Shadow clinical and administrative employees: Observe nurses, social workers, spiritual care counselors, home health aides, and other professionals to gain insight into patient care and team collaboration.</li> <li>Participate in department projects: Assist with clearly defined tasks that may include research, organizing materials, data entry, or creating educational or outreach content, depending on departmental needs.</li> <li>Learn about home-based care: Attend orientation and learning sessions on hospice, palliative care, and home health, including the unique challenges and rewards of delivering care at home.</li> <li>Engage in reflective learning: Participate in guided discussions to reflect on learning experiences and career interests.</li> <li>Maintain professional conduct: Demonstrate respect, confidentiality, punctuality, and a willingness to learn at all times.</li> </ul> Skills & Qualifications: <ul> <li>At least 16 years of age by the start of the internship.</li> <li>Eligible to work in the U.S. with appropriate work permit (if under 18.)</li> <li>Interest in healthcare careers and working with diverse communities.</li> <li>Responsible, curious, and open to feedback.</li> <li>Good oral and written communication and interpersonal skills, including the ability to listen effectively, to select and use appropriate communication methods, and to present information effectively.</li> <li>Ability to work effectively as part of a team.</li> <li>Ability to maintain a high degree of confidentiality and professionalism in all aspects of the job, including displaying courtesy and sensitivity in all contacts.</li> <li>Ability to read and comprehend simple instructions.</li> </ul> Education/Experience: <ul> <li>Completion of “Introduction to the World of Health Care” course.</li> </ul> Pay Range: $23.00 hourly<div class="content-conclusion">By the Bay Health is proud to serve our community as an equal employment opportunity employer.  Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.</div>

Key Skills

CommunicationInterpersonal SkillsTeamworkConfidentialityProfessionalismCuriosityResponsibilityListeningOrganizational SkillsResearchData EntryEducational Content CreationReflective LearningPunctualitySensitivityRespect