Customer Service Representative

1/31/2026

In this role, you'll be using your customer interaction skills to deliver excellent customer service. The position involves supporting the company by handling customer inquiries and providing assistance.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help. That's Afni. We're a global team of people who love helping companies develop meaningful and profitable relationships with customers. In 1936, we got our start in Bloomington, Illinois as a consumer collections agency. Today, we're so much more. Our channel strategies and customer lifecycle solutions give our clients ways to connect with their customers for many reasons, using their customers' channels of choice.

About the Role

Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in SM City Fairview Tower 4. In this role, you'll be using your customer interaction skills to deliver excellent customer service.

Qualifications

At least 12 months BPO experience handling international account.
At least high school diploma
With strong communication skills (conversational, confident, spontaneous, relational)
Strong comprehension and learning agility
Able to work in a paperless environment with stringent compliance to information security measures
Must be able to provide NBI clearance before start date

Apply Now!

Visit us at Afni SM City Fairview Tower 4, Quirino Highway, Quezon City.

Business Hours: Mon-Fri 10AM - 6PM

For more information you may contact us at:

GO2-AFNI (462-2364)
AfniPHRecruitment@afni.com
Facebook.com/AfniPhilippines
Instagram.com/afniph
linkedin.com/company/9039659/

See you there!

Key Skills

Customer InteractionCommunication SkillsComprehensionLearning AgilityInformation Security