Client Service Associate

1/31/2026

The Client Service Associate serves as the primary point of contact for client inquiries and requests, providing accurate information and timely support. They also coordinate with internal departments to ensure client needs are met and assist with onboarding new clients.

Salary

50000 - 54000 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.

About the Role

Company Description

At Swift7 Consultants, we are committed to delivering high-quality customer engagement solutions that help businesses grow through clear communication, efficiency, and professionalism. Our team-driven culture values reliability, continuous improvement, and people who take pride in providing exceptional service. We believe in developing talent, fostering long-term careers, and creating an environment where individuals can grow both professionally and personally.

Job Description

We are currently seeking a motivated and detail-oriented Client Service Associate to join our New Orleans team. This role is ideal for individuals who enjoy working directly with clients, managing communications, and supporting internal teams to ensure a seamless client experience. The Client Service Associate plays a key role in maintaining client satisfaction and supporting daily business operations.

Responsibilities

Serve as a primary point of contact for client inquiries and requests
Provide accurate information and timely support to clients
Coordinate with internal departments to ensure client needs are met
Maintain organized client records and documentation
Assist with onboarding new clients and ongoing account support
Identify opportunities to improve service processes and client experience
Uphold company standards of professionalism and confidentiality

Additional Information

Competitive salary ($50,000 – $54,000 annually)
Growth opportunities and professional development
Skill-building in client relations, communication, and operations
Supportive and collaborative work environment
Stable, full-time position with long-term potential

Key Skills

Client RelationsCommunicationDetail OrientationProblem SolvingTeam CollaborationDocumentation ManagementOnboardingAccount SupportService ImprovementProfessionalismConfidentiality