Question
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Collections Representative

2/1/2026

Manage and recover accounts effectively while negotiating the best possible arrangements. Utilize technology to streamline processes and communicate clearly to resolve conflicts.

Salary

20 - 40 USD

Working Hours

40 hours/week

Language

English

Visa Sponsorship

No

About The Company

No description available for this Company.

About the Role

Description

Pay: $20.00 - $40.00 per hour

Job description:

Genesis Collections: Crafting Futures, Exceeding Expectations!

Since our inception in 2012, we've been at the forefront of the collections industry, revolutionizing the game with cutting-edge tools and technology. We're on the lookout for vibrant individuals ready to dominate in the multifamily housing segment. Step into a world where your zest for challenges meets our dynamic and professional atmosphere.

Every year, a select few individuals redefine success at Genesis, turning heads with their drive and tenacity. If you've got the ambition and eagerness to exceed expectations, we can't wait to meet you! We are a skills based hiring company! In person testing available during the in-person interview process.

Why You Should Choose Genesis:

  • A Rewarding Career, Not Just a Job: At Genesis, we are offering a golden opportunity to build a fulfilling career, equipped with avenues for personal growth and development.
  • Competitive Remuneration Structure: Enjoy the stability of base pay coupled with the thrill of uncapped commissions. If you're someone who's frequently found in the top ten, our commission structure is designed to reward those who are self-driven.
  • Stellar Work-Life Balance: Say hello to stability! With no evenings or weekends to worry about, you'll have ample time to enjoy the fruits of your labor. 7:00 am to 4:00 pm schedule.
  • Unbeatable Benefits: Apart from a lucrative pay structure, we offer competitive benefits that take care of you, fostering a holistic work environment.
  • A Vibrant Community of Achievers: Be part of a team where ambition meets opportunity. At Genesis, we reward and recognize the go-getters who love to exceed expectations.
  • Room for Growth: Opportunities to climb the ladder in a nationally recognized leader in the industry.

Your Mission, Should You Choose to Accept:

  • Harness your wit and resourcefulness to manage and recover accounts effectively.
  • Be the listening ear that understands and negotiates the best possible arrangement.
  • Utilize our state-of-the-art technology to streamline processes and solutions.
  • Communicate clearly and collaboratively, turning potential conflicts into resolutions.

Your Genesis Superpowers:

  • Fast-Learner: Ready to soak up knowledge like a sponge!
  • Good Listener: Attuned to the needs and narratives of others.
  • Computer Whizz: Comfortable navigating and leveraging technology.
  • Resourceful Dynamo: Can find solutions even in the trickiest situations.
  • Crystal Clear Communicator: Able to convey messages in a manner that’s effective.

What You Bring to the Table:

  • A no-holds-barred approach to learning and adapting.
  • A personality that balances fun and professionalism seamlessly.
  • A natural flair for engaging and connecting with people.

Could You Be the Next Genesis Success Story?

Step into a career that’s all set to match your enthusiasm and potential.

Requirements

Qualifications:

  • High School Diploma or equivalent.
  • 1-2 years of prior experience with multifamily residential properties.
  • Must be able to type 40 wpm.
  • Must have a reliable transportation.
  • Customer service skills.
  • Strong communication skills.
  • Computer knowledge with the following software: MS Office and Yardi software for property management.
  • Knowledge of Fair Housing rules and regulations.

Physical Demands:

Sitting for long periods of time using a computer and telephone systems, up to 4 – 8 hours a day, 5 days a week. Repetitive hand and wrist movement, up to 4-8 hours a day, 5 days a week.


 

Qualifications:

  • Strong communication skills
  • Minimum of One (1) year of Debt Collections experience preferred
  • Proficiency in accounts receivable and financial concepts
  • Excellent phone etiquette and negotiation abilities
  • Strong ability to multitask
  • Familiarity with accounting principles and financial software
  • Strong mathematical skills and attention to detail

Physical Demands:

  • Sitting for long periods of time using a computer and telephone systems, up to 7- 8 hours a day, 5 days a week.
  • Repetitive hand and wrist movement, up to 7-8 hours a day, 5 days a week.

Benefits:

  • 401(k)
  • 401(k) matching 100% up to 5% contribution
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Referral program- $1,200 for hired referrals! 
  • Vision insurance
Key Skills
Customer ServiceCommunication SkillsDebt CollectionsNegotiationMultitaskingAttention To DetailComputer KnowledgeProblem SolvingListening SkillsAdaptabilityProfessionalismEngagementTechnology ProficiencyFinancial ConceptsMathematical Skills
Categories
Customer Service & SupportFinance & AccountingSalesAdministrativeHuman Resources
Benefits
401(k)401(k) MatchingAD&D InsuranceDental InsuranceDisability InsuranceEmployee Assistance ProgramHealth InsuranceLife InsuranceOpportunities For AdvancementPaid Time OffPaid TrainingReferral ProgramVision Insurance
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