Electronic Security Technician - Service

Are you a service-focused electronic security professional who enjoys being on the road and working with enterprise-level systems? This is an opportunity to join Chubb Fire & Security, where you will benefit from long-term employment stability, career progression, and the support of a global market leader.
 

The role

Based in Auckland, with our offices located in Mt Wellington, you will be responsible for the service, maintenance, fault-finding, and compliance testing of electronic security systems at customer premises. You will ensure all work is delivered to Chubb standards and in accordance with New Zealand regulatory and industry requirements.
 

This will involve:

• Delivering best-practice outcomes for technically complex, enterprise-level electronic security solutions.

• Service, maintenance, fault diagnosis, minor works installation, and commissioning of:

  • Intruder alarm systems

  • Enterprise access control systems including Gallagher, Inner Range Integriti, and ICT Protege

  • Enterprise CCTV and video management platforms including Milestone and Avigilon

• Completing compliance testing and producing detailed technical documentation and service reports.

• Diagnosing and resolving issues across integrated security systems in live customer environments.

• Working closely with other technicians, project managers, and external subcontractors to deliver high-quality service and project outcomes.

• Providing professional, customer-focused support while on customer sites.

To be successful

You will have proven experience in the electronic security industry, with strong exposure to enterprise and high-end commercial security systems. You are organised, technically capable, and customer-focused, with the ability to work independently and manage your workload effectively.
 

You will: 

• Be legally entitled to work in New Zealand.

• Hold a current full driver’s license.

• Hold a current and valid Certificate of Approval (COA).

• Have the ability to obtain and maintain additional customer and site-specific security clearances, as required.

• Be highly skilled in enterprise electronic security systems.

• Hold relevant manufacturer certifications, particularly in:

  • Gallagher

  • Inner Range Integriti

  • ICT Protege

  • Milestone

  • Avigilon

• Demonstrate strong time management, including effective job and route planning.

• Have the ability to prepare clear, accurate, and well-detailed written service and compliance reports.

• Be a proactive, reliable, and safety-focused member of the team.

• Maintain up-to-date knowledge and awareness of New Zealand regulatory and industry standards.

• Confidently use mobile technology, including the FieldService application, to plan schedules and manage work orders through to completion.

About us 

Chubb Fire & Security has been protecting people and assets worldwide for more than 200 years. We provide essential and innovative security systems, equipment, and services — from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the world’s leading organisations, supported by a global team of more than 13,000 employees.

As part of the global API Group, we are committed to developing our people through leadership, training, and career progression. Our purpose is to make the world a safer place, guided by our core value of Protect People First.

Benefits

• Competitive remuneration package including a tool-of-trade vehicle.

• Excellent job stability with a global market leader.

• Ongoing training, certification support, and career progression opportunities.

We are committed to diversity and inclusion and welcome applicants from different backgrounds. This includes people with disability, LGBTIQA+ and all cultural backgrounds

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe.  We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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