Question
Full-time, Regular
2-5

Ambulatory Care Rep-FCCC

2/2/2026

The role involves managing patient access functions in Ambulatory Care areas, including check-in/check-out, registration, and scheduling. The representative will interact directly with patients and utilize electronic scheduling systems.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
At Temple Health, more is how excellence is defined. Temple Health is a Philadelphia-based academic health system redefining what’s possible in advanced patient care. Through clinical innovation, pioneering research, and world-class education, Temple is transforming complex medical challenges into real-world solutions—delivering more answers, more options, and more possibilities for patients. Powered by more than 1,700 physicians, researchers and scientists across Temple University Hospital, the Lewis Katz School of Medicine and Fox Chase Cancer Center, Temple accelerates the translation of scientific discovery into practical therapies, united by a shared commitment to advancing medicine and expanding what patients can expect from their care. Temple’s depth of expertise enables outcomes once thought impossible—more specialized expertise, more innovation, and more opportunities to expect what’s next in medicine. It Takes Temple Health.
About the Role
Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.

Education
High School Diploma or Equivalent Required

Experience
3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare Required

Licenses
Key Skills
Patient Check-inPatient Check-outRegistrationInsurance VerificationReferral DeterminationsAccount VerificationDemographic EntryAppointment SchedulingLab ServicesDiagnostic ServicesChemotherapy TreatmentCustomer ServiceElectronic SchedulingProcess AdherenceOutpatient FunctionsHealthcare
Categories
HealthcareCustomer Service & Support
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