Customer Order Specialist

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.

The Opportunity

Our Lysaght business is looking for a Customer Order Specialist to join the Customer Service Team based in our Parkview site, Archerfield QLD. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

As demand in our patio segment continues to grow, we have an exciting permanent opportunity for a committed individual to join the team. Perhaps you have experience in customer service, order fulfillment or supply chain and are looking for a new challenge in the patio market sector.   

You will also be supported by an established team of industry experts who are ready to help you succeed.

What Will You Do?

Partnering closely with internal operations and sales teams to deliver on customer expectations, you will:

• interact with our customers via phone and email - managing quotes and resolving queries
• prepare and enter customer orders into our operating system
• monitor the progress of an order until closed out - problem solving the unexpected to ensure successful delivery
• collaborate with internal stakeholders (operations, logistics and sales)  
• resolve issues and seeking ways to improve the customer’s experience
• maintain strong process discipline to ensure complex, multi-source orders are delivered accurately, on time, meeting & exceeding as customers’ expectations

More About You

As someone who is passionate and driven to provide excellent care to customers, we are looking for self-motivated and quick thinkers who take pride in seeing a job well done. You will bring:

• high attention to detail and ability to complete multiple tasks simultaneously
• excellent interpersonal skills and the ability to negotiate a mutually satisfying outcome
• competency in computer use
• strong focus on customer experience with the ability to resolve issues effectively and efficiently
• willingness to grow, learn and develop yourself
• active contribution to a positive team environment

Why BlueScope​

As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:​

• Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.​
• Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.​
• Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.​
• Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. 

At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.​

It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” ​

Come and discover us at www.bluescope.com/auscareers​

Join us, creating strength for the future.

Applications close 14 February 2026