Technical Writer

Description

Hi, We Are Novarad
Novarad's solutions help healthcare executives, clinicians and IT professionals deliver clinical, operational, and fiscal excellence. With a self-sustaining business model, more than three decades of technology leadership, and an intense focus on our customers’ needs, Novarad brings people and technology together in ways no one else can. We’re driven by innovation that truly transforms healthcare - for the provider and their patient.

As part of the Product team, the Technical Writer works to create documentation for Novarad’s software products. The Technical Writer position supports our product end-users by creating clear, thorough, and accurate software user manuals and other documents. In addition, this position compiles documentation into different formats, such as upgrade packets, for customer use and does some training on the content.

Your Benefits (We know you're always scrolling to the bottom for these, so here you go!)

· Competitive salary with generous PTO (Vacation, Sick and Holiday)

· Quarterly bonus potential

· Health, dental, vision, life, and disability insurances

· HSA with dollar-for-dollar match

· 401k with dollar-for-dollar match

· Wellness program

· Sundance corporate passes and more!

Key Responsibilities for this role include:

• Partner with the KOLs to help define priorities, use cases, and product requirements
• Collaborate with design, engineering, and other teams to execute on product initiatives
• Translate user needs and business objectives into clear, actionable product requirements
• Work with stakeholders to gather feedback, validate assumptions, and support decision-making
• Monitor feature adoption and user feedback through hands-on product experience, to inform ongoing product improvements
• Support go-to-market efforts in coordination with sales, marketing, and customer support

Requirements

Who We're Looking For:

Required Qualifications:

· BA/BS degree in computer science, engineering, technical writing, communications, journalism, English or a related discipline.

· 2+ years relevant experience

· Ability to understand the user interface and capabilities of technical software quickly and thoroughly

· Ability to work with a test case tracking system

· Technical writing skills

· High attention to detail

· Must be able to work within deadlines

· Proficient with Microsoft Word, Excel and PowerPoint

· Strong verbal communication skills

· Experience developing technical documents

Preferred Qualifications

· Training Experience

What to Expect

· 40 hours/week

· Work onsite at our Provo location

Novarad is an equal opportunity employer. Our recruits come from all walks of life; our customers come from all walks of life; and so do we. Novarad celebrates an inclusive and diverse workforce. This makes our team stronger by sharing our differences and experiences in open and creative conversation. Come share your differences with us.