Government Renewal Account Specialist

Description

Government Renewal Account Specialist

(Entry–Senior Level)

Department / Team

Public Sector Sales (Multiple Sales Teams)

Reports To

Public Sector Senior Sales Director (or designated Sales Leader)

Location & Work Model

Leesburg, VA — Hybrid

 Remote or flexible work arrangements may be available based on team needs, role level, and candidate location.

FLSA Status

Exempt

Position Summary

Vertosoft is seeking a detail-oriented, customer-focused Government Renewal Account Specialist to support renewal activities across our Public Sector Sales organization. This role is hired by multiple sales teams within Vertosoft and is open to early-career through senior-level professionals, including candidates entering the workforce directly from college who are interested in building a career in public sector technology sales.

In this role, you will support and manage a portfolio of renewal accounts across Federal, State, Local, and Education (SLED) customers. You will help ensure timely and accurate contract renewals, strong customer experiences, and revenue retention across Vertosoft’s public sector technology portfolio.

Depending on experience level and assigned sales team, this role may focus on renewal execution and account coordination or expand into strategic account ownership, supplier engagement, and revenue growth initiatives. You will collaborate closely with internal stakeholders, customers, resellers, and Supplier partners throughout the renewal lifecycle.

Vertosoft is committed to training, mentorship, and career development. This role offers flexibility, exposure to multiple sales teams and markets, and clear growth pathways within Sales, Account Management, and Customer Success functions.

Key Responsibilities

(Responsibilities may vary slightly by sales team and scale based on experience level)

• Manage and support a portfolio of renewal accounts across Federal and SLED customers to ensure timely, accurate, and successful renewals
• Serve as a primary or supporting point of contact for renewal communications with customers, resellers, and Supplier partners
• Track contract timelines, pricing, and terms to support proactive renewal planning and mitigate churn risk
• Collaborate with account executives, contracts, operations, and finance teams to ensure renewal accuracy, compliance, and efficiency
• Identify opportunities for upsells, cross-sells, and contract expansions during renewal cycles (with increasing ownership at higher levels)
• Maintain accurate renewal records, forecasts, and customer insights in Vertosoft’s CRM system
• Partner with Suppliers and OEMs to support renewal pipeline visibility, pricing alignment, and renewal execution
• Learn and apply government procurement processes, contract vehicles, and funding cycles (training provided)
• Contribute to process improvements that enhance renewal operations and the overall customer experience

Required Qualifications

(We encourage early-career candidates and those with transferable skills to apply)

• Bachelor’s degree in Business, Communications, Marketing, Public Administration, or a related field
• 0–3+ years of experience in account management, customer success, sales operations, renewals, or a related role
• Relevant internships, co-ops, or academic experience are welcome
• Strong organizational skills and attention to detail
• Clear written and verbal communication skills
• Ability to collaborate effectively across teams
• Willingness to learn new systems, processes, and government-specific concepts

Preferred Qualifications

(Not required for entry-level candidates)

• Experience in public sector, technology, SaaS, or subscription-based business models
• Exposure to government procurement or contract renewals
• Experience working with Suppliers, value-added resellers (VARs), or systems integrators
• Familiarity with Federal or SLED contract vehicles (e.g., GSA, SEWP, NASPO)
• Experience using CRM tools (Salesforce preferred)
• Proficiency in Excel and Microsoft Office Suite

Key Competencies & Attributes

• Customer-focused with strong follow-through and accountability
• Organized, proactive, and process-driven
• Strong problem-solving skills and curiosity to learn
• Effective communicator with internal teams and external stakeholders
• Comfortable working in a fast-paced, evolving environment
• Interest in long-term growth within public sector technology sales

Leveling, Team Placement & Growth

This role may be hired at entry, mid, or senior level and placed on different sales teams based on organizational needs and candidate experience. Scope, responsibility, compensation, and work model may vary accordingly.

Vertosoft provides:

• Structured onboarding and role-specific training
• Mentorship and professional development
• Exposure to multiple public sector markets and Suppliers
• Clear career progression within Sales, Account Management, and Customer Success

Compensation & Benefits

• Competitive base salary with performance-based bonus potential
• Pay commensurate with experience and level
• Comprehensive benefits package including health, dental, vision, and pet insurance
• Access to mental health resources and fitness programs
• 401(k) with company match
• Paid Time Off (PTO) and all Federal holidays
• Hybrid and remote flexibility (based on role, team, and location)
• Career development and growth opportunities

About Vertosoft 

Vertosoft is a small business focused on accelerating the adoption of technology in Government. Consistent with our dedication to public sector customers, Vertosoft has deep knowledge and experience supporting all phases of the government acquisition lifecycle. We streamline technology procurement for government end-users, providing agility, responsiveness, and value through innovative partnerships with leading software providers.

At Vertosoft, we foster a culture that values professional excellence, collaboration, and balance. Our employees are empowered to achieve success while maintaining a healthy work-life equilibrium. We believe in combining high performance with community and camaraderie to create a rewarding workplace experience.

Application Instructions

Follow the link to apply.

If your resume is a fit, a Recruiter will contact you directly.

Vertosoft is an Equal Employment Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status, or any other characteristic protected by law.