Accounts Receivable Specialist

Description

Position Summary:

The Accounts Receivable Specialist supports the Finance Department in a fast-paced environment with daily, weekly, and monthly deadlines. Responsibilities include client billing, receivable tracking, merchant processing, payment application, and related financial reporting and recordkeeping functions. This role partners closely with internal teams and clients to ensure invoices are accurate, payments are collected in a timely manner, and account discrepancies are resolved efficiently. Success in this role requires strong attention to detail, organization, and communication skills while delivering excellent customer service.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Accounts Receivable

• Produce client invoices and maintain client billing files.
• Maintain billing and accounts receivable schedules.
• Track internal schedules of expected client payments.
• Accumulate invoices associated with program P&L reports for Program Managers.
• Produce detailed breakout billing for client invoicing as needed.
• Process and reconcile high-volume merchant card transactions.
• Post receivables accurately in the accounting system.
• Serve as liaison between Finance and Operations regarding billing processes and collections.
• Research and respond to client billing inquiries in a timely and professional manner.
• Monitor aging reports and support collection efforts to maintain healthy cash flow.
• Record and deposit checks and other incoming payments.
• Support General Ledger processes related to receivables.

All employees are expected to demonstrate EEG’s core behaviors:

• Customer First – Prioritize customer needs and deliver exceptional service.
• Know Your Stuff – Demonstrate expertise while continuously learning and improving.
• Listen Carefully – Practice active listening and respond thoughtfully to internal and external partners.
• Execute With Excellence – Deliver high-quality work with accountability and precision.
• Be The Caring EEG – Show empathy, respect, and care in all interactions.

Requirements

Required Travel: None

Environment and Physical Demands:

This position operates in a professional office environment using standard office equipment.

The employee is frequently required to sit, stand, walk, and use hands and arms to perform job duties. Occasional stooping, kneeling, or crouching may be required.

Competencies:

• Problem solving
• Strong communication and interpersonal skills
• Customer service orientation
• Financial and analytical skills
• Initiative and accountability
• Solutions-oriented mindset
• Time management and prioritization
• Conflict resolution
• Strategic thinking
• Leadership potential
• Flexibility and adaptability

Education and Experience Required:

• Associate’s degree or equivalent experience required; Bachelor’s degree preferred.
• Minimum 3–5 years of Accounts Receivable or billing experience, emphasizing accuracy and efficiency.
• Strong understanding of general accounting principles and ability to perform accurate financial computations.
• Experience in the Event Services industry is a plus.
• NetSuite experience is a plus

EEG is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits unlawful discrimination.