Question
Casual
0-2

Room Attendant

2/3/2026

The Room Attendant is responsible for cleaning and servicing assigned guest rooms according to hotel standards. They will work both independently and as part of a team to ensure tasks are completed efficiently.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and has six event spaces for up to 200 guests with dedicated outdoor terraces to provide seamless indoor/outdoor flow.

We are a vibrant and forward-thinking hotel with a reputation for hosting exceptional conferences, meetings, and events. From corporate gatherings to high-energy incentives, we create moments that leave a lasting impact. Now, we’re looking for a talented individual to maximize our potential in the Conference & Events market and help us grow even more!

Did you know that Mercure Melbourne Doncaster is the only venue in the Eastern Suburbs that you can have panoramic views of the Dandenong Ranges and Melbourne’s City Skyline?! Come on in and check them out! 

Job Description

We are looking for a dedicated and detail-oriented Room Attendant to join our team. As a Room Attendant, you will be essential in ensuring that our hotel rooms are maintained to the highest standards of cleanliness and presentation. 

Key Responsibilities:

  • Clean and service assigned guest rooms according to hotel standards.
  • Work both independently and as part of a team to complete tasks efficiently.
  • Safely handle cleaning chemicals and equipment, adhering to WHS guidelines.
  • Assist with additional housekeeping tasks as required.
  • Demonstrate excellent attention to detail and take pride in your work.
  • Follow all hotel and company policies and procedures

Qualifications

What We're Looking For:

  • Previous experience is a plus, but not necessary; training will be provided.
  • Ability to handle the physical demands of the role.
  • Willingness to learn 
  • Strong work ethic with a focus on efficiency and thoroughness.
  • Excellent communication and time management skills, along with a friendly attitude.
  • Dependability and reliability.

Flexibility to work across a seven-day roster   If this sounds like the perfect opportunity for you and you are available to work a flexible schedule, we encourage you to apply now

Additional Information

The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:

  • Ongoing Career and Professional Development Opportunities
  • A Rewarding Work Environment
  • Global Discounts on Hotel Accommodation & Food and Beverage
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Casual
  • Key Skills
    Attention to DetailCleaningTeamworkCommunicationTime ManagementReliabilityFlexibilityWork Ethic
    Categories
    HospitalityCustomer Service & SupportFood & Beverage
    Benefits
    Ongoing Career and Professional Development OpportunitiesA Rewarding Work EnvironmentGlobal Discounts on Hotel Accommodation & Food and Beverage
    Apply Now

    Please let AccorHotel know you found this job on InterviewPal. This helps us grow!

    Apply Now
    Prepare for Your Interview

    We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.

    Elevate your application

    Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.