Onboarding Specialist

Description

At Accra, our mission is to improve lives by providing individualized homecare services and support to people living at home. We foster an environment where every employee is respected, celebrated, and encouraged to bring their whole self to work. 

Why Work at Accra?

Accra offers a comprehensive benefits package designed to support your personal well-being, professional growth, and financial future:

• Work/Life Balance: Schedules designed to help you thrive.
• Generous PTO: Including an additional paid day dedicated to self-care and a separate paid day for community volunteering.
• Mental Health Support: Free wellbeing programs.
• Smart Financial Options: HSA & FSA plans to help you plan ahead.
• Secure Your Future: 401(k) retirement plan to invest in tomorrow.
• Comprehensive Benefits: Medical, dental, and vision coverage for full-time employees.
• Professional Development: Training and growth opportunities to advance your career.

About This Role:

The Onboarding Specialist plays an essential role to Accra programs by sourcing and hiring support staff that are critical to ensure Accra clients are able to manage their care plans and services. The Specialist will facilitate and oversee applications and background studies to ensure an efficient and effective hiring process. The Onboarding Specialist will also support clients in the recruiting of Direct Support Professionals as needed. 

Requirements

• Bachelor’s degree in a healthcare or human services field or 2-3 years of equivalent work experience. 
• Experience with recruiting and onboarding employees a plus.
• Experience working with Waivered Services and/or PCA Homecare services a plus.
• Experience working in collaboration with multiple departments and staff.
• Intermediate computer skills including internal office and organizational software (MS Office), and the ability to gain proficiency with Accra specific systems.
• Demonstrate creativity, critical thinking skills, problem-solving skills, and emotional intelligence.
• Have excellent organizational, problem solving, communication, and interpersonal skills.
• Ability to empathetically communicate challenging concepts both in-person, over the phone, and via electronic communication.
• Ability to act with integrity, professionalism, and confidentiality; handling and processing confidential and sensitive information in a professional manner.
• Ability to adapt to rapid change and work effectively in a fast pace environment.
• Must pass a background study with the Minnesota Department of Human Services.
• Have a valid driver’s license, clean driving record and reliable transportation to use for work driving purposes.