Warehouse Supervisor

Description

The Warehouse Supervisor is responsible for overseeing daily warehouse operations, supervising warehouse associates, and ensuring the safe, efficient receipt, storage, and distribution of goods. This role provides hands-on leadership to drive operational excellence, maintain inventory accuracy, uphold safety standards, and continuously improve warehouse processes. The Warehouse Supervisor coordinates labor, supports logistics functions, and fosters a high-performance team environment while delivering excellent internal and external customer service.

Duties/Responsibilities:

• Supervise warehouse associates and coordinate daily warehouse activities to ensure efficiency, accuracy, and timely order fulfillment.
• Assign duties, set performance expectations, and provide ongoing coaching, training, and performance feedback to team members.
• Oversee shipping and receiving operations, including unloading trucks, checking in merchandise, matching purchase orders to sales orders, and distributing materials for processing.
• Prepare and manage shipping and transportation documentation.
• Ensure all goods are properly stored, handled, and delivered to their destinations on time.
• Maintain accurate warehouse records and inventory documentation.
• Coordinate and participate in physical inventories, cycle counts, and inventory control processes.
• Manage and maintain warehouse tools, equipment, and supplies, including ordering equipment as needed.
• Monitor space utilization and organize inventory to maximize efficiency and storage capacity.
• Develop, document, and implement standard operating procedures (SOPs) to improve workflows and operational performance.
• Drive continuous improvement initiatives to enhance productivity, accuracy, and cost efficiency.
• Ensure compliance with company policies, warehouse procedures, and OSHA safety regulations.
• Maintain a clean, safe, secure, and organized warehouse environment.
• Establish and maintain high-quality customer service standards within warehouse operations.
• Track performance metrics and support key performance indicators (KPIs) related to warehouse operations.
• Utilize warehouse management systems (WMS), ERP systems, and other computer programs to support operations and reporting.
• Promote a strong team culture focused on safety, accountability, quality, and performance excellence.

Requirements

Required Skills/Abilities:

• Strong leadership and supervisory skills with the ability to motivate and coordinate a team.
• Excellent communication and interpersonal skills.
• Strong organizational, time management, and multitasking abilities.
• Solid understanding of warehouse operations, logistics, inventory management, and distribution processes.
• Basic math and accounting skills for inventory and documentation accuracy.
• Ability to read and interpret documents, reports, and procedures.
• Proficiency with warehouse management systems, ERP software, and basic computer applications including Microsoft Office.
• Strong analytical and problem-solving skills.
• Ability to meet deadlines in a fast-paced operational environment.

Education and Experience: 

• High school diploma or GED required; bachelor’s degree preferred.
• Minimum of 3-5 years of experience in a warehouse or distribution environment in a supervisory or leadership role.
• Previous hands-on warehouse operations experience required.
• Experience with warehouse management systems (WMS) preferred.

Physical Requirements:

• Work performed in a warehouse and distribution environment.
• Ability to stand, walk, stoop, kneel, crouch, and crawl throughout the workday.
• Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds.
• Ability to use hands and arms to handle materials, tools, and equipment.
• Vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to operate powered industrial equipment as required (subject to physical qualifications including vision, hearing, and reaction time).
• Ability to drive a company vehicle when necessary; valid driver’s license required.

Salary Range: $60,000 - $65,000