Logistics Coordinator (Export/Import Operations)

Description

The Company

Point Global Logistics is an aggressive, independent freight forwarder and logistics provider. In operation since 2014 with 15 branch offices in Houston, New Jersey, Charlotte, Chicago, Atlanta, San Francisco, Asheville, Shanghai, Santo Domingo, Rio de Janeiro, Sao Paulo, Brazil, Monterrey, Sonora, Mexico City, Hamburg and Frankfurt. With an extensive network of partners throughout 58 countries around the world, we deliver logistics solutions to our clients by matching our expertise with personal attention to every detail in the supply chain. 

Position Summary:

We are seeking an experienced Logistics Coordinator to join our Charlotte branch to support import and export operations, with a primary focus on import shipments. This role will act as an operator handling day-to-day logistics activities across air, ocean, trucking, and cross-border shipments. The ideal candidate has hands-on operational experience and can step into an active workload immediately.

Key Responsibilities:

• Coordinate and manage import and export shipments, with a primary focus on import operations
• Handle end-to-end shipment processing for air, ocean, and ground transportation
• Manage cross-border shipments, ensuring compliance with customs and regulatory requirements
• Prepare and review shipping documentation, including bills of lading, commercial invoices, packing lists, and customs paperwork
• Communicate with carriers, agents, customs brokers, and internal teams to ensure timely shipment movement
• Track shipments and proactively resolve delays or issues
• Maintain accurate records in the TMS and internal systems
• Provide shipment updates and customer service support as needed
• Ensure compliance with company policies, customer requirements, and applicable regulations

Qualifications:

• Minimum 2–3 years of logistics operations experience, preferably with a strong emphasis on import shipments
• Working knowledge of air freight, ocean freight, trucking, and cross-border logistics
• Experience handling imports documentation and customs coordination
• Strong organizational and multitasking skills
• Ability to work in a fast-paced, deadline-driven environment
• Proficiency in logistics systems and Microsoft Office (Excel, Outlook, Word)
• Excellent communication and problem-solving skills

Preferred Qualifications:

• Experience in freight forwarding or 3PL environments
• Familiarity with U.S. customs procedures and import regulations
• Ability to step into an existing book of business with minimal training

Website: www.pointgl.com

Work Location: In person