Business Expert - Accounts Payable

WHAT YOU’LL DO 

As Business Expert within Finance and Accounting, you will work in a cross-competence team, with a common goal to assure that the product development is in line with business needs and will help solving business problems and make ineffective processes more efficient.

You will contribute by sharing your accounting and business expertise within your product team but also with stakeholders in other H&M departments, always with the aim of supporting implementation of IT solutions, processes and way of working that are compliant with accounting regulations and principles as well as by finding and sharing best practice from accounting point of view.

Our journey is about innovation and transformation — we will test, learn, and adapt. As a key player in this change, you should be flexible, resilient, and motivated to work in an evolving environment.

Key Responsibilities

As a business expert you are accountable for making sure the processes bring value to the business. You are accountable for identifying needs for business processes or other changes in relation to end user and use best practices for automation capabilities and serve as business expert to others. In your day-to-day activities you drive the implementation of continuous improvement projects & initiatives working closely with AP operational teams.

You work closely with department manager, engineers, product designers and other stakeholders, focusing on pinpointing and prioritize wanted effects for the processes/products and how these can be realized to give business value.

You will support your Department Manager with identifying new product features based on business opportunities and by assessing feasibility and requirements. You will act as a partner to business teams and help them derive actionable insights and product requirements by applying your deep expertise in the area.

As a Business Expert, you embrace a non-hierarchical culture built on collaboration, transparency, and trust. You focus on creating value, driving growth, and delivering exceptional results with full ownership and accountability.

You should have the ability to:

• Gather, analyse, and understand customer and business needs.
• Build business cases and connect them to product value propositions.
• Assess impact on product backlog and team priorities.
• Make confident, quick decisions and support business in prioritization.
• Take a hands-on approach to problem-solving and move the team forward.

Process & Business Expertise

• Develop a deep understanding of existing business processes using data and user insights to support decision-making and scaling.
• Translate business needs into actionable process changes and ensure compliance with legal and accounting standards.
• Communicate new process features based on business outcomes and assess feasibility and requirements.

Testing & Quality

• Define acceptance criteria and perform UAT for new features.
• Test efficacy of new product releases and features.
• Maintain and promote a culture of continuous quality improvement.

Continuous Improvement & Automation

• Identify and drive continuous improvement initiatives.
• Coordinate with stakeholders to implement process improvements and automation.
• Define the future automation roadmap for the AP department.
• Implement tools and process solutions to enhance efficiency.

Project Management & Governance

• Act as process and business expert during technology and tool implementation.
• Create clear plans with milestones and dependencies for improvement rollouts.
• Track progress, manage risks, and guide stakeholders for decision-making and project success.

Collaboration & Training

• Work closely with SSC operations to maintain technical functionalities.
• Educate and train staff and management on technologies and automation potential.
• Align stakeholders and ensure engagement and motivation among end users.

Documentation

• Create and maintain documentation for processes and solutions.

WHO YOU’LL WORK WITH 

At H&M Group, you will be part of the Accounts Payable team within Global Accounting, as part of our Global Accounting Services. Our mission is to ensure quality and consistency across the function by guiding accounting teams and collaborating with key stakeholders. The team leads and develops global Accounts Payable processes and is accountable for driving efficient collaboration to enable optimized global support.

You will lead the daily operations in the designated Accounts Payable team by ensuring that assigned responsible areas are handled according to the AP processes in a timely manner. You develop and improve our way-of-working with AP processes and are responsible for enabling efficient collaboration to facilitate global support in an optimized manner.

WHO YOU ARE 

We are looking for people with: 

• Degree within Business Administration, Economics, IT Economics or equivalent Information Systems, Business Administration, Commerce or related field.
• Minimum 5+ years of progressive experience in financial systems or accounting processes (AP, AR, R2R, Stock, A2R).
• Experience implementing supportable solutions and driving process improvements.
• Experience working on projects and engaging with senior leadership.

Technical Skills

• Strong knowledge of SAP ECC/HANA/or other ERP systems.
• Proficiency in data analytics and reporting.
• Strong knowledge with AI, RPA, and automation technologies.
• Solid understanding of accounting activities, including bookkeeping.

Core Competencies

• Strong analytical and problem-solving abilities.
• Technological acumen and ability to translate business needs into technical requirements.
• Excellent communication skills and ability to collaborate effectively. Fluent English, both orally and verbally is required.
• Solution-oriented mindset with initiative to drive change.
• Ability to build trust and influence stakeholders.

WHY YOU’LL LOVE WORKING HERE 

At H&M, we are proud to be a vibrant and welcoming company. We offer all our employees at H&M attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.

JOIN US 

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. 

Take the next step in your career together with us. The journey starts here.