Commercial Assistant (Soluble Coffee)

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Job title: Commercial Analyst 

Work location: Friendship Tower, 31 Le Duan, Sai Gon Ward, Ho Chi Minh City

Mon - Fri (9.00 am - 6.00 pm)

This role provide key support of all aspects of Downstream coffee functions. The role provides long term development potential for someone eager to demonstrate their skills and experience in a challenging and fast-paced soft commodities environment. The role will report to Instant Coffee Commercial Manager-Asia and will be based in Ho Chi Minh City, Vietnam. 

SCOPE OF WORK:

In general, execute activities related to Downstream coffee's products and services, including both pre-sales and post-sales tasks to deliver finished products to final consumers efficiently: 

• Involved in the handling orders & transactions with oversight and coordination of execution until fulfilment including but not limited to contracts, inventory management, quality-control coordination... Ensure timely data update on the relevant systems.  

• Coordinate and oversee end-to-end logistics operations, from procurement to finished-product delivery. Organising and manage relationships with subcontractors (suppliers, OEM service providers…) to ensure smooth and timely services.  

• Keep track of client database and capture relevant information, maintain updated data of customers, liaise with Sales & Marketing team.  

• Analyse and update international trade regulations (tariffs, FTAs, import/export barriers...) to provide Sales & Marketing team with timely, accurate and sufficient information for business development.  

• Keep close collaboration with suppliers, customers as well as internal (local and global) teams to ensure efficiency of information workflow; perform supply chain functions in a way that meets the wants and needs of final consumers efficiently. Analyse data for process improvement. 

• Act as a commercial document analyst, to evaluate, consult (Legal, line Manager...) and get contract terms aligned with Group’s terms and conditions as well as get and/or propose customizations/updates when needed. 

• Assist business activities as required by Downstream coffee department. 

Experience 

• Minimum three years of experience working in commercial operations and/or trade administration.  

• Instant coffee and B2B business (at least food & beverage industry knowledge) is a strong advantage. 

• Experience in food ingredients industry is a plus. 

Technical/ Functional skills: 

• Strong Customer Management skills, good communication, able to create trust and rapport with customers/suppliers. 

• Knowledge of supply chain workflow. 

• Knowledge of international trade regulations, notably Asia-Pacific market, is a plus. 

• Knowledge of common business software tools (Microsoft office…) is a must. 

• Fluent in English 

• Methodical and quantitative approach to data analysis. Good analytical skill. 

Other skills (Computer Skills, etc)  

• Good interpersonal and communication skills 

• Teamwork; able to communicate effectively with internal (local and global) teams to ensure work efficiency.  

• Ability to work on own initiative; result/goal focused. 

• Open minded, pro-active attitude and demonstrate initiative. 

• Ability to act and perform successfully in a fast-moving and high-pressure environment. 

• Hard working, self-disciplined and diligent. 

• Ability to travel upon request. 

Academics  

• Bachelor’s degree or higher in Economics, Data, International Business, or related fields  

Languages  

• Fluent in Vietnamese and English. 

Additional Information for the job

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We offer

• A workplace culture that embraces diversity and inclusivity
• Regular events that foster team engagement
• Access to Training and Development
• Hybrid work arrangement offered (availability varies by role)
• Comprehensive insurance coverage and flexible benefits
• Certified Great Place to Work