Question
5-10

Senior Analyst, Deal Operations and Strategy

2/4/2026

The Senior Deal Desk Analyst collaborates with sales teams to develop effective deal strategies and ensures efficient deal execution. This role involves analyzing deal structures and pricing, optimizing deal processes, and providing training to sales teams.

Salary

90000 - 105000 USD

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
Harness is a rapidly growing startup that is disrupting the software delivery market. The Harness Software Delivery Platform includes product modules for every aspect of software delivery, including: Continuous Integration, Continuous Delivery, Feature Flags, Cloud Cost Management, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights, Continuous Error Tracking, Code Repository, Internal Developer Portal, Software Supply Chain Assurance, Infrastructure as Code Management and AI/ML infused throughout with AI Development Assistant (AIDA). The platform is designed to help companies accelerate their cloud initiatives as well as their adoption of containers and orchestration tools like Kubernetes and Amazon ECS and make software delivery easier, giving devs their nights and weekends back.
About the Role

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.

Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. 

Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. 

With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster.

The Senior Deal Desk Analyst at Harness plays a critical role in partnering with our sales team to drive sales success, by ensuring efficient and strategic deal execution.

This role is responsible for the quoting and deal operations processes, collaborating with cross-functional teams especially Harness Sales Team, Legal, Finance and RevOps teams, by providing valuable insights to optimize deal structures and contract negotiations. 

About The Role

  • Deal Strategy and Structuring: Collaborate with sales teams to develop effective deal strategies, ensuring alignment with overall company goals and customer needs. Analyze deal structures and pricing to maximize revenue while considering competitive dynamics and market conditions.
  • Cross-functional Collaboration: Work closely with Sales, Finance, Legal, RevOps and other teams to review, approve, and streamline deal processes. Ensure compliance with company policies and legal requirements.
  • Process Optimization: Be part of the Deal Ops team who continuously improve deal desk processes, tools, and workflows to enhance efficiency and effectiveness. 
  • Training and Enablement: Be part of the Deal Ops team who provide training and guidance to sales teams on deal desk processes, pricing strategies, and contract negotiations. Ensure that sales teams are equipped with the necessary knowledge to navigate complex deals.

About You

  • Bachelor's degree in Business, Finance, or related field.
  • 5+ years of experience in deal desk, pricing strategy, sales operations, or related roles, with a strong preference for those who have worked in the software/technology industry.
  • Strong analytical and problem-solving skills, with the ability to work with complex data and make informed decisions.
  • Excellent communication and negotiation skills.
  • Proficiency in Salesforce and CPQ or other related quoting systems.
  • Strong knowledge of contract terms, legal implications, and risk assessment.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Work Location 

This is a hybrid role based in our Boston or New York offices, with an expectation of working onsite three days per week.  

What You Will Have at Harness

  • Competitive salary 
  • Competitive healthcare benefits
  • Flexible spending account (FSA)
  • Employee Assistance Program (EAP)
  • Flexible Time Off and Parental Leave 
  • Employee Assistance Program (EAP)
  • Quarterly Harness TGIF-Off / 4 days
  • Monthly, quarterly, and annual social and team-building events
  • Monthly internet reimbursement
  • Commuter benefits

Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. The salary range for this position is $100,000 - $120,000 plus bonus. 

A valid authorization to work in the U.S. is required. 

Pay transparency
$100,000$120,000 USD

Harness in the news:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.

Key Skills
Deal StrategyPricing StrategySales OperationsAnalytical SkillsProblem-SolvingCommunication SkillsNegotiation SkillsSalesforceCPQContract TermsLegal ImplicationsRisk Assessment
Categories
TechnologySalesFinance & AccountingManagement & LeadershipData & Analytics
Benefits
Competitive SalaryCompetitive Healthcare BenefitsFlexible Spending AccountEmployee Assistance ProgramFlexible Time OffParental LeaveQuarterly Harness TGIF-OffMonthly Internet ReimbursementCommuter Benefits
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