Question
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Machine Operator

2/4/2026

The Embroidery Machine Operator will run a multi-head Wilcom Embroidery Machine and ensure high-quality customization of products. This role requires attention to detail and effective communication with team members and supervisors.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
We know that ordering “swag” for your next company event is one of the many things on your mile-long to-do list. It’s a good thing you’ve got a knack for style and an affinity for the best brands. At Merchology, you can easily customize fashionable branded apparel, anytime, online. Add to that fast turnaround times and a dedicated Merchologist just in case you want to collaborate on creating your order. Merchology is your logo + the brands you love. It’s pure brand awesomeness. Merchology is headquartered in Minneapolis, MN.
About the Role

Description

 

At Merchology, we are more than a company. We’re a company with meaning.

 

Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.


Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam at our facility in Mechanicsburg. Come see why we are a three-time Top Workplaces award winner! 

Merchology seeks an Embroidery Machine Operator for our PA Operations team. Reporting to the Operations Supervisor, the Embroidery Machine Operator is a critical role that will ensure the highest quality customization of our products, enhancing brand value and customer satisfaction through precision and attention to detail.


PRIMARY RESPONSIBILITIES

A successful Embroidery Machine Operator will: 

  • Successfully and safely run a multi-head Wilcom Embroidery Machine
  • Work at a standing workstation with ergonomic floor mats for safety and comfort 
  • Learn to hoop and prepare soft goods to run on an embroidery machine 
  • Use hand-eye coordination to thread machine and change needles
  • Read and properly execute production work orders and instructions 
  • Communicate professionally with team members and supervisors
  • Monitor the proper functioning of assigned embroidery machine
  • Keep workstation clean and organized
  • Additional projects or duties as assigned  

Requirements

 REQUIRED QUALIFICATIONS

  • High school diploma or equivalent required 
  • Ability to safely lift up to 25 pounds
  • Basic computer skills to read and print work orders as needed 
  • Knowledge of English language to understand safety and training requirements and review and process work orders 


WHAT WE OFFER

In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:

  • Generous PTO (18 days per year)
  • 8 company-paid holidays
  • Hybrid work schedule for select departments
  • 40 hours of paid volunteer time
  • 401k with match
  • Medical and dental insurance options, FSA, and HSA
  • Company-paid life insurance
  • Company-sponsored social events 
  • Premium brand partner discounts 
  • Employee Assistance Program
  • Employee-led Committees in Social Events, Wellness, DE&I and Giveback


LOCATION

  • 5045 Ritter Road, Mechanicsburg, Pennsylvania 17055


INDUSTRY

  • Business to Business eCommerce and Apparel

Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email jobs@merchology.com for assistance.

Key Skills
Embroidery Machine OperationHand-Eye CoordinationSafety AwarenessCommunication SkillsAttention to DetailProduction Work Order ExecutionMachine MonitoringWorkstation Organization
Categories
ManufacturingTradesLogisticsRetailCustomer Service & Support
Benefits
Generous PTOCompany-Paid HolidaysHybrid Work SchedulePaid Volunteer Time401k with MatchMedical InsuranceDental InsuranceCompany-Paid Life InsuranceEmployee Assistance ProgramPremium Brand Partner DiscountsCompany-Sponsored Social Events
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