Front Desk Coordinator
2/4/2026
The Sales Coordinator acts as the onsite sales contact, splitting time between sales support duties like typing correspondence and front desk operations, including checking guests in and out. Responsibilities involve managing incoming calls, following up with clients, conducting hotel tours, and ensuring group arrangements are set for pre-arrival.
Working Hours
40 hours/week
Company Size
11-50 employees
Language
English
Visa Sponsorship
No
Description
Under the direction of the General Manager and our outside sales service , the Sales Coordinator is the onsite contact for sales for the hotel. This is a unique role as you will work 20 hours in sales and 20 hours at the front desk.
Responsible for answering all incoming calls,
Answer in-coming calls and direct or handle appropriate requests.
Type contracts
Type appointment letters, thank you letters, tentative bookings, etc. on a
timely basis.
Answer calls and/or contact clients to follow up on specific information
(room list, billing information, etc.). Follow through with reservations, front
desk and accounting accordingly.
Conduct hotel tours when needed or appropriate.
Type all proposals on a timely basis and create appropriate file.
Attend pre-conference meetings when called upon.
Greet guests on a professional level.
File sales files at the end of the day.
Prepare sales department mail for post office.
Prepare convention kits and collateral daily to be used in house and on
sales calls.
Make sure all groups are taken care of and all items are set for pre arrival of the group
Present a clean, pleasant, professional image to project a positive
appearance to potential guests and clients.
When your working at the front desk you will check guests in and out, greet guests and make sure all guests have a great stay.
Requirements
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions.
Ability to read and interpret documents such as safety rules, operating
and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete
variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral,
diagram, or schedule form.
EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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