Mitigation Lead Tech

Description

• Leads Production on job sites.
• Perform as a technician as workflow dictates.
• Respond to all activities of emergency services work related to assigned program work and tasks assigned by the Project Coordinator, Project Manager, and/or Mitigation Team Leader
• Participates in on-call rotation

Requirements

Basic Requirements:

• High School Diploma or equivalent
• Ability to multi-task and prioritize
• Mitigation Technician experience is preferred but not required
• Restoration Documentation experience (Dry Logs, Scope sheets)
• Capable of communicating and understanding the scope of work
• Dependable transportation
• Smartphone
• Able to climb a ladder
• Able to lift at least 75 pounds
• Able to work in confined spaces
• Able to work around various chemicals without any adverse reaction or sensitivity
• Follows established safety practices, including the proper use of PPE when required
• Basic technology experience (IE., Computers & Smartphone apps)
• The desire to operate at a high level with accountability represents an ability to take more responsibility over time.

Evaluated On:

• All work will be performed according to company policies and up to Paul Davis standards
• All work will be performed in accordance with safety regulations to this work
• Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous
• Employees will ALWAYS wear a company uniform in good repair when representing this company
• Employees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.)
• Company equipment and vehicles will be kept neat, clean and smoke free in working order at all times

Overall Duties Include:

• Responds to and leads emergency losses.
• Performs Emergency Water Extraction and Drying Services.
• Leads Emergency Fire/Smoke Services (including deodorization, pack-outs, board-ups, and securing structure).
• Leads Mold Remediation (including demolition and cleaning).
• Performs any and all directives from the Project Manager
• Daily communication with the Project Manager on the status of the project.
• Performs daily documentation, including but not limited to photos, notes, scope sheets, and MICA.
• Ability to start a new loss and relay relevant information to the project manager.
• Performs on-call rotation.
• Performs basic truck, equipment, and building maintenance.
• Ability to provide direction to others
• Transfer and act on direction from the Project Coordinator into physical production
• Work side-by-side with other Mitigation Technicians to deliver a quality service on time
• Communication with property managers/owners
• Collect field-related documentation for emergency services, including work authorizations, COCs, and program documents
• Manage good use of company supplies and minimize waste
• Maintain company equipment to ensure longevity
• Accountable to the project's success, including completion of the scope of work and job site cleanliness/ presentation

High Detail Job Accountabilities:

• Document work is completed through photos, job update notes, and daily logs.
• Drive the company vehicle in the safest and most respectful manner possible
• Alert the Project Coordinator of any vehicle disturbances (Oil changes, check engine light, etc.)
• Ability to communicate with insurance adjusters and program representatives as needed
• Maintain the cleanliness of each vehicle used that day by the standards set by Paul Davis
• Relay homeowner or property manager questions to Mitigation Project Managers and Project Coordinators to follow up with
• Answer homeowner/ property manager questions as they arise
• Disassemble and safely store all hardware from demolition in designated plastic bags for the reconstruction team
• Holds self and others to completion of daily documentation
• Disassemble and safely store all pieces of demolition that are deemed as salvageable
• Complete special assignments as requested by the Supervisor
• Participates in emergency services when an All-hands-on-deck scenario arises.
• Participate in ongoing problem-solving and practice continuous improvement of the department and company as a whole.
• Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings, and as many other opportunities as possible to engage with the rest of the team.

Hours:

A typical shift for this position is 7:30am 5pm, Monday Friday.

However, the Mitigation Technician must be able to contribute to the on-call rotation for weekdays and weekends.

IICRC Certifications for the Mitigation Technician:

• The Mitigation Technician will have the opportunity to obtain the following certifications:
• Water Restoration Technician
• Fire and Smoke Technician
• Other Certifications will be made available as the Mitigation Technician takes on more responsibility.