Regional Manager

Description

A Little About Us: 

Richmark Property Management is a family-owned company committed to delivering exceptional communities through disciplined operations, strong leadership, and a resident-first mindset. Our teams take pride in maintaining high standards while building authentic relationships with residents, vendors, and ownership.

About Your Role:

The Regional Property Manager is a hands-on operational leader responsible for the day-to-day performance of assigned multifamily communities. This role directly oversees on-site teams, ensures properties meet physical and operational standards, executes budgets and business plans, and drives leasing, retention, and resident satisfaction.

The Regional Property Manager is the critical link between corporate strategy and on-site execution.

Essential Duties and Major Responsibilities: 

On-Site Operations & Property Performance

• Oversees daily operations of assigned communities to ensure operational standards are met.
• Conducts regular site, safety, and compliance inspections.
• Ensures properties meet company standards for curb appeal, maintenance, and resident experience.
• Implements approved business plans and operational initiatives.

Financial Management

• Develops and manages annual property budgets.
• Reviews monthly financial statements and reconciles performance against budget.
• Identifies variances and implements corrective action plans.
• Works with on-site teams to achieve NOI, occupancy, and expense targets.

Staffing, Leadership & Team Development

• Directly supervises Community Managers and maintenance leadership.
• Oversees interviewing, hiring, onboarding, and training of on-site staff.
• Manages performance, coaching, and disciplinary actions in alignment with company policies.
• Ensures appropriate staffing levels at each community.

Leasing, Marketing & Market Strategy

• Partners with the Leasing Manager and Marketing & Revenue Manager to ensure pricing, leasing, and renewal strategies align with approved business plans.
• Ensures on-site teams are actively executing leasing and renewal initiatives and following established standards.
• Reviews leasing performance and market trends and provides operational feedback to support pricing and marketing decisions.
• Supports implementation of revenue management tools and reporting requirements.

Vendor & Capital Oversight

• Oversees vendor performance, contract compliance, and service quality.
• Identifies capital and maintenance needs and communicates recommendations to leadership.
• Monitors capital projects and ensures timely completion.

Owner & Corporate Communication

• Provides timely operational and performance updates to corporate leadership.
• Responds promptly to ownership inquiries and operational issues.
• Ensures accurate and complete reporting.

Assist with other duties as assigned.

Requirements

Education:

· High School diploma or equivalent required; Bachelor’s degree preferred.

· 5+ years of property management experience.

· 1+ years of Regional Manager experience required (Class A preferred).

· Experience with property management software required.

Specialized Skills

· Strong people leadership and operational management skills.

· Solid financial and accounting knowledge.

· Excellent communication and problem-solving abilities.

· Proficiency in Microsoft Office Suite (Excel and Word).

· Highly organized with strong attention to detail.

Other Requirements:

· Office and on-site property environment with frequent interruptions.

· Regular travel between properties required.

· Must maintain a valid driver’s license, clean driving record, and current vehicle insurance.

· Occasional lifting up to 15 pounds.

Supervisory Expectations:

· Directly supervises on-site management and maintenance teams.

· Responsible for hiring, performance management, coaching, and discipline.

Independence of Action:

· Operates independently within established goals and guidelines.

· Uses sound judgment to resolve operational challenges.