Clinical Services Manager

• Full-time, ongoing position 
• Based from Rockhampton, Hervey Bay, Emerald or Gympie + Travel required + Hybrid 
• Salary depending on qualifications and experience + 12% Super + Generous Salary Packaging benefits of up to $18,550

Make your leadership count across a connected mental health system

Looking to step into a senior clinical leadership role with real system-level impact?
As Clinical Services Manager (CSM), you’ll provide consortium-wide clinical leadership and governance across Better Connect, supporting high-quality, recovery‑oriented mental health and/or AOD services delivered in partnership with multiple organisations.

This role is ideal for a senior clinician who enjoys influencing practice, strengthening clinical governance, and working collaboratively across services, without holding operational control of partner programs.

Your role, your impact
As Clinical Services Manager, you will:

• Provide clinical leadership and governance oversight across the Better Connect consortium
• Support consistent, person‑centred, trauma‑informed and evidence‑based practice
• Advise on clinical risk, ethical practice, and quality improvement at a system level
• Lead and support Clinical Supervisors, strengthening supervision quality and reflective practice
• Design and coordinate a cross‑consortium workforce development approach
• Identify shared training needs and promote workforce sustainability and wellbeing
• Work collaboratively with program managers and partner organisations to support integration and consistency
• Represent Better Connect in relevant sector forums, partnerships, and workforce networks
• Contribute to policy development, service design, innovation, and evaluation activities
• Foster culturally safe, inclusive, and recovery‑oriented practice, including for First Nations peoples

This role balances strategic oversight with meaningful collaboration, supporting clinical quality while respecting the operational autonomy of consortium partners.

Who we’re looking for
You’re an experienced mental health clinician and leader who brings:

• Extensive experience in clinical service delivery and governance within mental health and/or AOD settings
• Demonstrated expertise in clinical governance, quality improvement, and ethical practice
• Strong experience providing clinical supervision and supporting clinical supervisors
• Ability to influence practice and culture without direct operational authority
• Excellent stakeholder engagement, facilitation, and collaboration skills
• Strong understanding of MHAODSP frameworks, legislation, and sector standards
• A commitment to recovery‑oriented, trauma‑informed, and inclusive practice
• Experience working in consortium, partnership, or multi‑agency environments is highly desirable.

You will hold:

• A tertiary qualification in Social Work, Occupational Therapy, Mental Health Nursing, or a related discipline
• A postgraduate mental health qualification or equivalent specialist mental health training and experience
• A recognised mental health credential (e.g. AMHSW, credentialed mental health nurse, or equivalent)
• Postgraduate qualifications in leadership, management, or clinical governance are desirable.

What's in it for you
At Each you’ll be supported to be your best.  We provide:  

• Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety 
• Supportive & inclusive culture – Work with like-minded colleagues and leaders who 
• genuinely care.
• Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per 
• year) plus an extra $2,650 tax-free for meals and entertainment. 
• Relocation support - If you have relocated permanently for work purposes you may be 
  able to substantially increase your take-home pay by salary packaging some or all of 
  your relocation costs.
• Free, confidential support – Our Employee Assistance Program is available for you and 
• your family.
• Employee benefits - Maxxia offer a range of benefits to their salary packaging customers including cashback from over 400 retailers (including supermarkets, cinemas, travel, clothing retailers).
• Build Strong Connections – Develop trusted relationships with families, service providers, and the community.
• Supportive Team – Work alongside dedicated professionals committed to inclusion and positive outcomes.

Next steps 
To view the full Position Description, click here or visit each.com.au, go to Work With Us > Careers > Open Roles and search for this position. For further information about the position, please contact Jonathan Turk (Better Connect General Manager) at [email protected]

Applications close Monday 16th Feb 2026  
Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today!

Next Steps in the Hiring Process 
Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.  

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