Question
Full-time
0-2

Field Service Engineer

2/5/2026

You will be responsible for the installation of products at customer sites, training users, and performing preventive maintenance and repairs on machines. Your role also involves preventing or solving technical problems.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Parcel Pending by Quadient is the leading provider of smart locker solutions for residential, commercial, retail, and university properties. Our wide range of solutions has ensured the safe and secure delivery of more than 100 million packages and online orders. With the strength of our combined power, reach, and offerings, Parcel Pending by Quadient provides state-of-the-art solutions and world-class customer service to solve the last-mile delivery challenge. For more information about Parcel Pending by Quadient, visit: parcelpending.com To apply to Parcel Pending by Quadient jobs, please visit https://parcelpending.com/careers To apply to our parent company, Quadient, please visit https://careers.quadient.com/global/en/search-results
About the Role

Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

We are looking for a full-time Field Services Engineer for our Customer Service department.

Opportunity is remote based.

Your role in our future

  • You are responsible for the installation of our product range at the customers
  • The training of the users
  • The preventive maintenance and the repairs of our machines.
  • Preventing or solving technical problems is what motivates you. 

Qualifications

Your profile

  • You have a specialization within electromechanics 
  • A first experience in a technical position is a requirement, an experience with industrial copiers, printers or office machines is a plus 
  • You can perfectly combine your technical knowledge and skills with your customer focus 
  • You have an analytical ability and are driven to learn at all times. 
  • You have a flexible attitude, work independently and are commercially skilled 

Additional Information

Rewards & Benefits  

  • Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
  • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
  • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  
  • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
  • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. 

Be yourself at Quadient  
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected. 

Key Skills
ElectromechanicsTechnical PositionCustomer FocusAnalytical AbilityFlexible AttitudeIndependent WorkCommercial Skills
Categories
EngineeringCustomer Service & SupportTechnology
Benefits
Flexible WorkEndless LearningInclusive CommunityComprehensive RewardsCaring for Wellbeing
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