Patient Navigator RN
2/5/2026
The Patient Navigator RN assists in the assessment, planning, implementation, evaluation, and documentation of nursing care while guiding patients through their healthcare experience. This role involves helping patients understand their diagnosis, coordinating treatment plans, and communicating effectively with providers and staff to achieve effective steps through available treatment options.
Working Hours
40 hours/week
Company Size
1,001-5,000 employees
Language
English
Visa Sponsorship
No
Description
Work Location: 400 W. 84th Drive Merrillville, IN 46410
We offer competitive pay as well as PTO, Holiday pay, and a comprehensive benefits package!
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- Pet Insurance
- Health savings account
- Paid sick time
- Paid time off
- Paid holidays
- Profit sharing
- Retirement plan
GENERAL SUMMARY
Full Time; M-F; No nights, weekends, or observed holidays at this time! The Patient Navigator RN will assist in the assessment, planning, implementation, evaluation, and documentation of nursing care in accordance with facility, department, and professional nursing practice. The Navigator will be responsible for helping patients to understand their diagnosis, coordinate their treatment plans, and communicate with providers and staff. Using a combination of communication strategies, resources, and tools, the Navigator will assist patients to anticipate, identify, and achieve effective steps through the various treatment options available.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
- Guides patients and families through their healthcare experience, answers questions, provides education and helps them understand their diagnois and treatment options.
- Follows patients from date of diagnosis through the completion of the care-path to ensure all treatment options are explored.
- Reviews prior patient history and provides updated information in the medical record in an appropriate time frame.
- Reviews available information obtained by other health care team members, internal and external.
- Communicates problems with workflow, failure to understand directions or procedures, conflicts and other concerns encountered to the manager or director of clinical services.
- Collaborates with surgical scheduling department regarding patient preparation, required clearances, review and reporting of abnormal pretesting results and complex issues relating to the procedure.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and particpating in professional societies.
- Performs other position related duties as assigned.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
- RN License and certification as required by state.
- BLS certification required.
KNOWLEDGE | SKILLS | ABILITIES
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to build relationships with patients and display empathy and compassion to patients.
- Knowledge in healthcare systems operations such as EMR.
- Skill in using computer programs and applications including Microsoft Office.
- Complies with HIPAA regulations for patient confidentiality.
Requirements
EDUCATION REQUIREMENTS
- Graduate of an accredited nursing program required. BSN preferred.
EXPERIENCE REQUIREMENTS
- 2 years' previous clinical experience.
REQUIRED TRAVEL
- N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%
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