HR Coordinator (FT)

Description

This Human Resources Coordinator will provide operational and tactical support to all Spooky Nook Champion Mill operational departments. This full-time entry level position is responsible for providing outstanding customer service to our team members, applicants, and external customers. Attention to detail, communication, and a desire to learn are necessary to succeed in this fast paced position.

Benefits:

Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest focused team members that make kindness contagious and help others succeed. As a full-time team member of the Nook, you will enjoy: 

• Free family membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. 
• Affordable and comprehensive Medical, Dental, and Vision benefits 
• Competitive PTO package   
• Paid holidays 
• 401k program 
• 35% discount on food and beverage purchases, including the Forklift and Palate restaurant 
• 35% discount on all Nook apparel 
• Free child watch (3-hour increments) 
• Discounts on academy team programs, birthday parties, personal training, event space rental, and more! 
• Local business discounts 

Essential Job Functions:

• Provide professional correspondence to applicants, new hires, and current team members via phone and email
• Send all new hire and onboarding paperwork to new team members
• Data entry of all new team member information and current team member status changes
• Provide new team members with necessary paperwork and property, including ID cards and nametags
• Maintain up to date background check documentation and conduct checks on new hires
• Conduct new hire orientations each week, including a tour of our facility
• Assist team members with log-in information for Paylocity 
• Log all Independent Contractor paperwork and collect necessary documentation for each contractor
• Shadow and understand any employee investigations that arise
• Participation in an operational role during major events and tournaments at Spooky Nook Sports 
• Filing and scanning documents as needed in employment folders
• Complete various internal audits of HR systems and information
• Serve as the location expert for unemployment and worker’s compensation matters
• Assist in safety and health initiatives such as team member Safety Committee and OSHA reporting
• Assist in various recruiting functions such as scheduling interviews, sourcing potential applicants, and conducting phone screenings. 
• Process employee status changes, promotions, transfers, and job updates
• All other duties as assigned

Requirements

• Minimum of 1 year of experience in a Human Resources role that included Ohio specific labor law
• Exceptional interpersonal skills; demonstrates a positive and friendly attitude towards guests and fellow team members. Exhibits a respectful, professional demeanor. 
• Adept in creative problem-solving; develops innovative solutions for common issues 
• Highly motivated, self-starting and resourceful  
• Outgoing and energized by interacting with people; comfortable making cold-calls and emails 
• Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services
• Must be 18 years of age or older 
• Ability to read, speak and understand the English language
• Language skills: Excellent verbal and written communication skills. Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication 
• Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
• Availability to work a flexible schedule that may include evenings and/or weekends
• Dependable transportation to and from work
• Authorized to work in the United States

Preferred Qualifications:

• Bachelor’s degree in human resources, business administration, or a related field preferred 
• Previous experience using an HRIS system such as Paylocity
• Previous work experience in the hospitality industry
• Outstanding demonstration in meeting strict deadlines 
• Highly dependable with a history of consistent attendance and punctuality
• Ability to multi-task and balance multiple projects/duties at once
• Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
• Trustworthy and honest; takes accountability when appropriate 
• Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
• Ability to remain calm in tense or stressful situations
• Experience communicating with individuals of diverse demographics
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
• Integrity to safeguard confidential information

Working Conditions:

• Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. This position will primarily work in an office environment. 
• Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, talking, hearing, standing, and sitting for long periods of time while working on a computer. He or she will frequently be required to bend, reach, lift, push and pull. The team member will be occasionally required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. 
• Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs. regularly. 
• Noise Level: The noise level in this environment is typically quiet.