Question
2-5

Intensive Support Professional (IRSH) 7am-7pm

2/6/2026

The Intensive Support Professional will understand chronic mental illness and implement client life plans while ensuring safety practices are followed. They will also support Candeo's mission by educating clients and complying with documentation policies.

Working Hours

36 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Candeo supports adults with disabilities in the Polk County area to live and work independently in their community. Candeo provides clients the opportunity to live and shine brilliantly. Candeo's mission is to inspire clients to acheive their personal goals.
About the Role

Description


At Candeo we are looking for team members who are passionate and empathetic towards others and truly want to make a difference by caring and empowering those in need. Candeo is a non-profit that is focused on helping, supporting, and teaching people to live their best lives. We are committed to nurture an inclusive culture and a learning-based work environment to our employees. Apply now to learn more!


Job Types: Full Time

Schedule: Three 12-hour days, one on call day

Day shift: 5 shifts available


  • Sunday, Monday, Tuesday 7am-7pm (Thursday on-call 24hr)
  • Thursday, Friday, Saturday 7am-7pm (Tuesday on-call 24hr)
  • Sunday, Monday, Wednesday 7am-7pm (Saturday on-call 24hr)
  • Thursday, Friday, Saturday 7am-7pm (Wednesday on-call 24hr)
  • Tuesday and Wednesday 7am-7pm (Monday on-call 24hr)


Mandatory weekend availability and experience working with clients with mental health diagnoses

Pay: Weekdays -19.50/hr & Weekends $29.25

Benefits:

  • Health, Dental, and Vision Insurance
  • Short-Term Disability & Long-Term Disability
  • Life Insurance
  • 401k
  • PTO

What You Do:

  • Understand Chronic Mental Illness and symptomology and be able to adjust intervention strategies
  • Assess and implement client’s Life Plan
  • Obtain and maintain required HCBS and Mental Health Training
  • Follow safety practices and procedures
  • Work effectively within a team
  • Respect the clients right to privacy and the confidentiality requirements of Candeo
  • Attend organizational and client-specific training and provide input and perspective
  • Comply with documentation policies by submitting accurate and timely paperwork, including progress notes, timesheets, expense logs and other required reports.
  • Support Candeo’s Mission to inspire clients to achieve their personal goals
  • Educate the client about the consequences and management of both decisions and symptoms
  • Other duties assigned


Requirements

  • High School Diploma or equivalent
  • Two years of Mental Health and/or Dual Diagnosis experience
  • Valid Iowa Driver’s License
  • Proof of State of Iowa Vehicle Insurance coverage in your name
  • Valid cell phone and address
  • High level of literacy in spoken and written English
  • Demonstrated effective interpersonal skills
  • Proficient in Microsoft software and applications
  • General understanding of Mental Health supports
  • Pass all required training
  • Set appropriate staff/client boundaries
  • Understand and adjust to client mental health crisis
  • Learn working knowledge of the community
  • Work successfully, unsupervised
  • Negotiate and handle conflict as necessary
  • Travel in counties served by Candeo
  • Pass all background checks ran by Candeo
  • Possess a motor vehicle that meets the required operational and maintenance guidelines
Key Skills
Chronic Mental Illness UnderstandingIntervention StrategiesClient Life Plan ImplementationHCBS TrainingMental Health TrainingTeamworkClient Privacy RespectDocumentation ComplianceClient EducationConflict NegotiationCommunity KnowledgeIndependenceCrisis ManagementEffective CommunicationMicrosoft ProficiencyInterpersonal Skills
Categories
HealthcareSocial Services
Benefits
Health InsuranceDental InsuranceVision InsuranceShort-Term DisabilityLong-Term DisabilityLife Insurance401kPTO
Apply Now

Please let Candeo know you found this job on InterviewPal. This helps us grow!

Apply Now
Prepare for Your Interview

We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.

Elevate your application

Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.