Question
Contract
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In-store Mortgage Broker

2/6/2026

In this role, you will manage walk-ins, online leads, and in-store appointments with high-intent customers. You will guide customers through the home loan journey from search to settlement and beyond.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Aussie Home Loans was launched in 1992 by John Symond along with his nephew James Symond by his side. Together, they took on the big banks and revolutionised the Australian mortgage market forever. Aussie was built on family values and now as part of the Lendi Group still operates as a family-style business today. For 30 years, we have been enabling Aussies to progress their home ownership dreams. And to date, we have helped over one million Australians with their home loan needs. Aussie works closely with industry and government to ensure a strong customer first industry. Our team are passionate about continuing to find ways to improve the home loan experience. With the largest retail network across Australia, we have over 1000 brokers and over 220 stores supporting Aussies across the country. With access to our panel of over 20 leading lenders* and 3000 loans, Aussie Brokers provide clear options and mortgage guidance that suits individual home loan needs. Our brokers are embedded within their local communities – they are your neighbours, friends, and local mortgage experts. Aussie has been nationally recognised by the industry and in 2021, Aussie took out The Adviser’s Top Brokerage for the 9th year in a row. © 2021 AHL Investments Pty Ltd ABN 27 105 265 861 Australian Credit Licence 246786. *Not all lenders are available through all brokers.
About the Role

Company Description

For 30+ years, Aussie has helped 1.5 million Australians achieve homeownership. Today, we’re also helping them find, buy, and own — not just with loans, but with buyer’s agents, conveyancing, and more.

Backed by a trusted brand, award-winning support, and cutting-edge tech, we’re equipping brokers to grow stronger, faster, and smarter.

Job Description

Our Aussie Store Brokers are the go-to experts in their communities, being trusted to help Australians find, buy and own their homes with confidence.

As demand for brokers continues to surge — with almost 80% of home loans now written through the broker channel — there’s never been a better time to join Australia’s most recognised home-ownership brand.

And now, with Aussie’s connected ecosystem, our brokers are unlocking new ways to grow their income and deepen relationships with every customer.

We’re growing across the region and looking for driven mortgage professionals who want to build a rewarding career in one of our high-performing retail stores.

In this role, you will:

  • Manage walk-ins, online leads and in-store appointments with high-intent customers

  • Guide customers through the home loan journey from search, to settlement, and beyond

  • Submit deals to our in-house processing team—freeing you from tedious admin to focus on your local community

  • Leverage our expanded offering to earn referral income from buyer’s agents and conveyancing

Qualifications

WHAT WE’RE LOOKING FOR

To thrive as an Aussie Store Broker, you’ll need:

  • Cert IV in Finance & Mortgage Broking (or a willingness to obtain one before you start—we’ll support you)

  • A background in sales or customer service roles

  • Drive and determination to contribute to the growth of your retail store

  • A passion for helping customers achieve their homeownership dreams

  • Unrestricted Australian working rights

Additional Information

WHY YOU’LL LOVE AUSSIE

At Aussie, you’re not just writing loans. You’re part of a connected ecosystem that puts brokers at the centre of every property moment, from the first search to the final settlement. This is not just another cross-sell, it’s a connected suite of solutions to help you solve your clients problems.

Grow Faster. Earn More.
You’ll have uncapped earning potential. Every stage of the property journey creates new income opportunities, from home loans to buyer’s agent referrals, conveyancing and beyond.

Build relationships that last.

With our Find. Buy. Own. model, you’ll stay by your customer’s side through every milestone:

  • Aussie Homes – connect clients to expert buyer’s agents for off-market access, negotiation support and better buying outcomes.

  • Aussie Conveyancing – offer in-house conveyancing with free contract reviews and real-time progress tracking.

  • Aussie App – keep clients engaged long after settlement with property valuations, equity insights and refinance alerts that bring them back to you.

You’re not chasing one-off transactions. You’re building lifelong relationships.

Be powered by tech that works for you.

Our award-winning platform and AI tools remove admin and boost efficiency so you can focus on what matters: customers.

  • Smart automation cuts paperwork time from 15 hours a week to near zero.

  • Real-time loan and equity data triggers smarter refinance and investment conversations.

  • 24/7 chat support and automated workflows keep deals moving while you sleep.

Less admin. More impact.

Supported to succeed.

Zero-hassle admin, compliance and appointment setting — all handled for you.
You’ll have access to the industry-leading Broker Academy, Aussie Amplify growth programs, and ongoing training that turns ambition into achievement.

Be part of something bigger.

Join a social, values-led store team backed by a national network of 1,300+ brokers.
Collaborate, learn, and grow with people who share your passion for helping Australians into homes.

Apply now to become an Aussie Store Broker — and build a career with purpose, performance and pride.

  • Department: Aussie
  • Key Skills
    SalesCustomer ServiceFinanceMortgage BrokingRelationship BuildingProblem SolvingCommunicationTech Savvy
    Categories
    Finance & AccountingSalesCustomer Service & SupportRetail
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