Time & Attendance Specialist - (Medford/Grants Pass, OR)

Description

Location: Medford, OR / Grants Pass, OR (on-site)

About Premier Community Supports

Premier Community Supports delivers high-quality, person-centered care across in-home and community-based services—including day programs, positive behavior supports, and 24-hour residential assistance. Founded on integrity, quality, and a genuine passion for our work, our experienced team reliably delivers safe, engaging, and customized care.

We partner closely with families, guardians, case managers, and other caregivers to deeply understand individual needs and goals. Through collaborative planning and a fun, supportive environment, we empower individuals to thrive—at home and in the community.

About the Role

As a Time & Attendance Specialist, you will work closely with the Time & Attendance Administrator and cross-functional teams to support accurate billing and payroll operations. Your responsibilities will include:

Key Responsibilities

• Review employee time records and authorization data to ensure accuracy and billable hours.
• Collaborate with county offices, payroll, and billing teams to resolve timecard issues and answer system-related questions.
• Identify and correct exceptions, time-entry errors, and eligibility issues to minimize unbillable time.
• Communicate with DSPs (Direct Support Professionals) and families/guardians to clarify time entries and authorizations.
• Monitor time-clock trends and proactively address over-clocks or discrepancies before payroll submission.
• Analyze and improve timekeeping processes to optimize authorized hours and reduce unnecessary overtime.
• Investigate punch anomalies and correct classification errors.

Skills & Abilities

• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Problem-solving and conflict resolution skills.
• Professionalism working with staff, families, and community partners.
• Must be able to pass a drug test if requested.

Requirements

Qualifications & Experience

• High School diploma, GED, or equivalent.
• 1+ year of billing, payroll, or timekeeping experience preferred.
• Advanced proficiency with Microsoft Office, especially Excel and Outlook.
• Experience with time/attendance or payroll systems is a plus.
• Valid driver’s license, auto insurance, and reliable transportation.

What We Offer 

• Health, dental, vision benefits available with 75% of cost paid by Premier
• Accrue up to 80 hours of PTO (paid time off) per year
• 401K offered after 90 days of employment with up to 4% employer match
• Pay Period: 1st and 16th of the month
• Training and professional development opportunities
• A fulfilling role where your work truly makes a difference
• A collaborative team environment with supportive leadership and meaningful peer relationships

Why Join Us

• Collaborative and supportive team environment
• Opportunity to impact billing accuracy and process improvements
• Professional development opportunities