Question
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Inside Sales Associate

2/6/2026

The Inside Sales Associate will handle customer service, office administration, and sales support tasks. This includes entering orders, communicating with customers and warehouse workers, and ensuring timely shipment of orders.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
Welcome to the Bay Family of Companies. Our extensive background in building materials and our outstanding customer service will provide you with the products and expertise needed to meet your demands. Our locations around the country provide you with easy access and delivery.
About the Role

Description

The Inside Sales Associate will be responsible for customer service, office administration, and sales support. Provide customer service via answering phone calls and customer inquiries to provide timely and accurate updates on orders and quotes. Assist with office duties including completing paperwork, order entry, and other office work as requested.

Responsibilities:


Enter orders into computer system.

  • Communicate with warehouse workers and customers.
  • Call customers to confirm orders and provide approximate shipment and arrival times.
  • Assist with the coordination and tracking of customer orders and making sure orders are scheduled to ship on time.
  • Provide proof of deliveries to the customers. 
  • Support sales team with quotes and basic customer inquiries. 
  • Placement and tracking of purchase orders with vendors.
  • Monitor inventory levels of components against open orders and determining re-order amounts and timing.
  • Assist in maintaining accurate cost data on components and package.
  • Will be required to perform all other duties as requested, directed, or assigned.

Requirements

Qualifications:

  • One year of experience within an office environment, required.
  • Experience working with Microsoft Office Products and Microsoft Axapta experience, preferred.

  

Benefits: At The Bay Family of Companies, we believe in taking care of our employees. We offer a comprehensive and competitive benefits package designed to support the health and well-being of our employees & their families. 

  • Health benefits to include medical, dental and vision insurance. A wellness program with incentives. 
  • Financial security with a 401(k) with a generous company match, a Health Savings Account option, and life & disability insurance for unexpected events. 
  • Work-Life balance supported by a generous amount of paid time off and holidays to recharge.
  • Additional perks include employee discounts, company events and recognition programs.

***This employment advertisement is not applicable to individuals who reside in the states of California or Colorado.***

Key Skills
Customer ServiceOffice AdministrationSales SupportOrder EntryCommunicationCoordinationTrackingInventory ManagementCost Data MaintenanceMicrosoft OfficeMicrosoft Axapta
Categories
SalesCustomer Service & SupportAdministrative
Benefits
Health InsuranceDental InsuranceVision InsuranceWellness Program401kLife InsuranceDisability InsurancePaid Time OffHolidaysEmployee DiscountsCompany EventsRecognition Programs
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