2-5

CHS Front Desk Night Agent, PT

2/7/2026

The CHS Front Desk Night Agent is responsible for providing exceptional guest service, handling registration, assigning rooms, and managing check-out processes. They also reconcile and run required reports while addressing guest requests and concerns efficiently.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

About The Company

Welcome to UIDC — Where Opportunity Meets Diversity Umpqua Indian Development Corporation (UIDC) is the business division of the Cow Creek Band of the Umpqua Tribe of Indians - one of Southern Oregon’s most diverse and dynamic employers. Our passion is people, and we believe in building careers that fit your skills, passions, and goals. Our nine business holdings include Seven Feathers Casino Resort, Seven Feathers Travel Center, Anvil Northwest, Takelma Roasting Company, Umpqua Property Services, Creekside Hotel & Suites, Seven Feathers RV Park, Umpqua Technologies, and K- Bar Ranches — spanning industries such as casino gaming, hospitality, food & beverage, cutting-edge technology, branding and graphic design, coffee roasting, property management, landscaping and maintenance, ranching, and a full-service fuel center. This breadth means we offer something truly unique: a career path that fits your skills, your passions, and your goals — whether that’s on the gaming floor, behind the scenes in tech, or out in the fields at our ranches. At UIDC, we don’t just fill jobs — we build careers. We invest in our people with comprehensive training, ongoing development, and clear advancement opportunities. Our stable work environment and supportive culture have earned us a reputation as a premier employer. We back our commitment to our team with a robust benefits package including medical, dental, vision, and prescription coverage, generous paid time off, a 401(k) plan with employer match, fuel discounts, free meals, and flexible pay options. If you want to be part of a company that values your growth and truly appreciates your dedication, UIDC is ready for you. Explore our opportunities — your next great career move is here.

About the Role

Description

J o i n t h e U I D C f a m i l y !

Why Work at UIDC?

As an applicant of the Umpqua Indian Development Corporation (UIDC), you’re stepping into a world full of opportunity! Here, you’re not just choosing a job, you’re joining a company where your growth, your goals, and your future truly matter. At UIDC, you’ll be part of something special: a supportive team that celebrates your success, helps you build new skills, and champions your development every step of the way. With a wide range of career paths, top-tier training, and real opportunities to advance, UIDC is a place where you can grow and thrive.

The Position:

Responsible for providing exceptional guest service to all resort guests. Handles registration, assigning rooms, check out, and close of day functions including posting room and tax charges reconciling and running required reports. Duties include but are not limited to:

Upholds the resort commitment to exceptional guest service.
Is familiar with and can perform all the duties and responsibilities of the reservation agent and front office receptionist.
Completes guest transactions by processing payments in cash or credit card.
Demonstrates working relationship and communication skills conducive to a professional and friendly work environment with all departments.
Resolves and /or refers to management all guest requests, concerns, complaints, and suggestions quickly, efficiently and courteously in a continuous effort to provide exceptional guest service. Does not exceed realm of specified authority.

The Benefits:

We offer a competitive salary and a benefits package designed to support you both at work and at home, including:

Comprehensive medical, dental, vision, and Rx coverage
Generous Paid Time Off to recharge and enjoy life
401k with up to a 3.5% employer match to secure your future
20¢ per gallon fuel discounts to keep you moving
Direct Pay (Payday Advance)

Requirements

High School Diploma or GED Certificate required.
Must have experience as a Front Desk Reception and/or Night Auditor in the Hospitality Industry required.
Experience with Opera preferred.
Excellent organizational, verbal, interpersonal, and guest relations skills.
Must be able to work the late (graveyard) shift.
Intermediate computer skills in Microsoft Word, Excel and Outlook.
Able to read and comprehend written instructions.
Strong clerical and administrative experience.
Ability to handle multiple priorities and tasks at once.
21 years of age or older.

Are you ready to be part of something extraordinary? Apply now and join a team that’s as passionate about your success as you are. At UIDC, every day brings a new opportunity to grow, have fun, and make a difference!

Key Skills

Guest ServiceRegistrationRoom AssignmentCheck OutPayment ProcessingCommunication SkillsProblem SolvingOrganizational SkillsClerical SkillsAdministrative SkillsMicrosoft WordMicrosoft ExcelMicrosoft OutlookInterpersonal SkillsMulti-tasking