AFFORDABLE HOUSING YARDI AMINISTRATOR| HOUSING OPERATIONS

Description

JOB DESCRIPTION

AFFORDABLE HOUSING YARDI AMINISTRATOR| HOUSING OPERATIONS

Starting Salary: $95,000- $105,000 annually

WHO WE ARE

HomeRise believes that home has the power to stabilize a person’s life. Built on a simple - but powerful idea called supportive housing, we provide people experiencing homelessness with a place to call home combined with support services, like mental health services and job training, so they can rise up and transform their lives. We organize our residents and supporters to advocate for local and state policies, like affordable housing, to help people still on the streets or at risk of homelessness. Together, we’re building a new future for our neighborhoods and the city we love.

BENEFITS

HomeRise provides an excellent comprehensive benefits package including: 100% employer-paid employee healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance; FSA for childcare, medical and commuter expenses; a 403(b) retirement investment plan with employer match; Employee Assistance Program; paid on-the-job training, career advancement within a growing organization and professional development opportunities with an annual Education Benefit that includes paid time off. We also include PTO (2 weeks accrued for the first 12 months and 3 weeks accrual from 13-36 months of continuous service); 14 paid holidays with one floating day for your birthday, and of course, sick time accrual. Other advantages of working for us are: Employee Referral Program, our HERO Award recognizing outstanding performance in the line of duty, sabbatical leave after 5 years of service, and a 45-minute paid lunch period per shift.

POSITION OVERVIEW

The Yardi Administrator / Trainer is responsible for the administration, maintenance, and optimization of HomeRise’s Yardi property management system. This position serves as the primary internal system expert and training resource.

ESSENTIAL FUNCTIONS

Yardi System Administration & Support

• Administer, maintain, and optimize the Yardi property management system across HomeRise’s housing portfolio.
• Configure system settings, workflows, user permissions, and security controls in alignment with HomeRise policies and compliance requirements.
• Monitor system performance and data accuracy to ensure consistency across departments and properties.
• Support system upgrades, enhancements, and configuration changes, including testing and rollout.
• Serve as the primary point of contact for Yardi-related troubleshooting and technical support.

Yardi Governance & Cross-Functional Partnership

• Serve as HomeRise’s organization-wide Yardi system lead, ensuring consistent system use, data integrity, and audit readiness across departments. 
• Report to Housing Operations and partner with Finance, Compliance, and IT on system decisions impacting financial controls, regulatory compliance, data governance, and security. 
• Coordinate with Finance on chart of accounts, billing, AR workflows, and audit-related system controls.
• Support Compliance ownership of regulatory requirements by configuring Yardi workflows, fields, and reports to meet monitoring and audit standards.
• Partner with IT on user access, security roles, integrations, and system upgrades.
• Facilitate cross-department alignment on Yardi changes and document approved standards to ensure consistency and audit defensibility.

Training & Documentation

• Develop and deliver structured Yardi training for new hires and existing staff, including role-specific workflows.
• Provide ongoing guidance and technical assistance to ensure effective system usage.
• Develop and maintain internal training materials, job aids, and standard operating procedures related to Yardi.
• Support department-wide adoption of standardized system practices.

Reporting & Operational Support

• Create, customize, and maintain Yardi reports to support operations, compliance, audits, and leadership reporting.
• Support data validation, reconciliations, and audit preparation related to Yardi data.
• Assist Housing Operations and Compliance teams with system-based tracking and reporting needs.
• Support cross-departmental coordination related to system data and reporting requirements.

Project & Workflow Support

• Assist in coordinating system-related workflows across Housing Operations.
• Maintain structured documentation related to Yardi processes and updates.
• Support operational improvement initiatives and system efficiency projects as assigned.
• Complete special projects and ad hoc assignments as needed.

QUALIFICATIONS

Required Qualifications

• Minimum 2+ years of experience with Yardi Voyager 7S
• Strong analytical, troubleshooting, and problem-solving skills
• Advanced proficiency in Microsoft Excel and reporting tools
• Ability to develop, implement, and maintain standardized data management procedures
• Excellent written and verbal communication skills
• Strong attention to detail and ability to manage multiple priorities
• Ability to work independently and collaboratively in a mission-driven environment

Preferred Qualifications

• Experience applying data analytics in affordable housing, permanent supportive housing, or real estate operations
• Advanced knowledge of one or more of the following:
• SQL, Python
• Data extraction, ingestion, and analysis
• Microsoft SQL Server, MySQL, Excel, Power BI, Teams
• Advanced knowledge of Yardi table structure, schema, ETL processes, YSR, and SQL report development
• Experience managing direct reports and supporting remote or hybrid teams
• Demonstrated leadership, mentorship, and team-building skills
• Familiarity with compliance-driven environments (HUD, local subsidies, audits)
• Bachelor’s degree in accounting, Business, Finance, Computer Science, or related field preferred
• Two-year degree acceptable with comparable experience

POSITION DETAIL

• Location: 944 Market Street, Suite 400 San Francisco
• Status: Full-Time / Exempt
• Schedule: Monday through Friday | 9 am to 5 pm
• Reports to: Director of Housing Operations 

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit at their desk for long period, use hands to finger for computer keyboard input, handle, or feel objects, tools, or controls; and reach with hands and arms. 

The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk up and down stairs, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Mobility to use standard office equipment, including computer, vision to read printed materials, and a computer screen, and hearing and speech to communicate in person and over the telephone. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. There are no unusual environmental conditions. Typically, the noise level in the work environment is usually moderately noisy. 

EQUAL OPPORTUNITY EMPLOYER

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. HomeRise is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breast feeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. HomeRise hiring policies require a background check for all applicants working directly with at-risk populations.