Question
10+

Head of Learning & Development

2/8/2026

The Head of Learning & Development is responsible for developing and overseeing the Group's Talent Development strategy and ensuring effective implementation of training programs. This role includes leading the Talent Development department and aligning learning solutions with business objectives.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
Qatar Airways is the national airline of the State of Qatar. Based in Doha, the Airline’s trendsetting on-board product focuses on: comfort, fine cuisine, the latest in-flight audio & video entertainment, award-winning service and one of the youngest and most advanced aircraft fleet in the sky. Awards by industry audit Skytrax: - Airline of the Year (2011, 2012, 2015, 2017, 2019, 2021, 2022, 2024, 2025) - World's Best Business Class (2010, 2013, 2014, 2016, 2017, 2018, 2019, 2021, 2022, 2023, 2024, 2025) - World’s Best Business Class Airline Lounge (2013, 2014, 2016, 2017, 2021, 2023, 2024, 2025) - Best Airline in the Middle East (2011, 2012, 2013, 2014, 2015, 2017, 2018, 2019, 2021, 2022, 2023, 2024, 2025) Connecting through its Doha hub, Qatar Airways serves more than 170 key business and leisure destinations worldwide, with a fleet of over 200 aircraft. The airline flies to Australia, Asia, Europe, Middle East, Africa, North America, and South America. Qatar Airways is looking for the very best candidates to help support the Airline's incredible growth. Visit http://bit.ly/QRvacancies to land a great career. Please visit www.qatarairways.com/support if you require a response to a formal complaint.
About the Role

About the role
Responsible for the Group’s Talent Development strategy, philosophy, vision, mission and providing oversight on both technical managerial and employee development. Ensure proper training analysis, program design and development and ensure effective implementation. Lead and manage the Group’s Talent Development department and ensure it remains capable of delivering effective and realistic support to meet the Group’s needs throughout the network.

Key Responsibilities:

  • Develop Talent Development strategy to enable continuous improvement in order to build functional, business and people performance.
  • Lead and direct the creation of a leadership development strategy and programs that align with the strategic business imperatives by identifying, designing and development of frameworks, to develop management capabilities throughout the workforce that is critical to both long- and short-term success. 
  • Develop and maintain an emphasis on internal learning with strategic use of external partners where appropriate. 
  • Create specific programs and initiatives to support aspiring leaders to develop the knowledge and skills required to step up to managerial and leadership roles.
  • Responsible for setting direction on all regulatory, compliance and employee development training ensuring the most cost effective and efficient channels are utilized to achieve the business objectives.
  • Accountable for the development and maintenance of the learning platforms and technology strategy, in order to enhances the Group’s learning culture.
  • Responsible for the group's approach to blended learning, ensuring that the technology and curriculums are well structured to achieve these aims through the Learning Management System (LMS) as well as other learning methodologies.
  • Oversee the design, implementation, maintenance and delivery of a Talent Development Management System (TDMS) to monitor and report on Talent Development’s day to day operation.
  • Keep abreast of regional and international learning and development trends in order to identify those that can be recommended for implementation within the Group.
  • Provide a forum for Training Managers across the Group to discuss standards, innovation, digitization, collaboration and the sharing of best practice.
  • Provide oversight on the design, development and implementation of all learning solutions ensuring that it aligns with both Talent Development and Company/Business strategy.
  • Work with the business to measure and report agreed evaluation and validation metrics on business impact.
  • Use project management disciplines to monitor and communicate progress on new developments ensuring key stakeholders and sponsors are kept informed and updated.
  • Serve as a consulting resource to the C-Suite and Senior Management across the organization on all matters related to Talent Development and how it will align with their overall business objectives.
  • Perform other department duties related to his/her position as directed by the Head of the Department.

Be part of an extraordinary story 
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. 
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. 
Together, everything is possible 



About You

  • Bachelor’s Degree or Equivalent with Minimum 10 years of job-related experience
  • Experience in human resources, business, education, leadership, communications or a related field.
  • Strong analytical and problem-solving skills.
  • Highly influential, engaging and persuasive in communications. Strong written and verbal communication skills.
  • Knowledge of adult learning theory, needs analysis, modern learning formats, learning design and evaluation methodology.
  • Strong leader who is effectively able to lead a team and motivate others.
  • Progressive experience managing diverse teams in a global business.
  • Proven track record of developing successful talent development programs in a diverse environment.


About Qatar Airways Group 
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. 
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

Key Skills
Talent DevelopmentLeadership DevelopmentProgram DesignEmployee DevelopmentAnalytical SkillsProblem-SolvingCommunication SkillsAdult Learning TheoryLearning DesignEvaluation MethodologyTeam LeadershipMotivationDiversity ManagementProject ManagementStakeholder EngagementInnovation
Categories
Human ResourcesManagement & LeadershipEducation
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