Question
Full-time
2-5

IT Supervisor

2/8/2026

The IT Supervisor is responsible for ensuring all computer systems within the hotel operate seamlessly and for responding to any system issues. They also oversee the maintenance of computers, network security, and implement energy-saving measures.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.

A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.

Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh

Job Description

* Ensure that all computer systems within the hotel operate in a seamless and uninterrupted manner. Responsible for implementing the Information Systems (IS) Operating Instructions and the operations of the department. The IS personnel is responsible for initially responding to any problems that may occur in the system.

* Solve the problems of computer users according to the practices of the IS Department and the operational standards.

* Ensure that all IS operations are carried out in the best possible manner.

* Responsible for ensuring that all computer and network systems deliver uninterrupted services.

* Monitor actions on the local and Internet network and try to prevent loss of work and time.

* Carry out the periodic maintenance of all computers at the facility, back them up and keep their records

* Make the first intervention for any breakdown reported for a computer, printer or the network distribution system. * Protect the local network against internal and external factors. Ensure the security of the system.

* Perform all duties in full and as soon as possible.

* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).

* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.

* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.

* Carry out all responsibilities related to the quality management systems implemented at the facilities.

* Carry out all other duties assigned by managers and hotel management not specified in the job description.

Qualifications

* Education: At least a high school or equivalent diploma.

* Experience: At least 4 years of related work experience following associate degree or at least 2 years of work experience following undergraduate degree.

* Foreign Language: Not required.

* Courses and Training: Prior attendance in courses and seminars in the field.

* Computer Literacy: Professional level computer and network knowledge.

* Skills: Expected to have knowledge of legislation / practices / systems in the related field. Performs specific sequential activities that are related to each other.

  • Job-Category: Information Technology
  • Job Type: Permanent
  • Job Schedule: Full-Time
  • Key Skills
    Computer Systems ManagementNetwork SecurityProblem SolvingTechnical SupportMaintenanceEnergy EfficiencyEnvironmental AwarenessQuality ManagementTrainingBackup ProceduresLegislation KnowledgeOperational StandardsUser SupportData ProtectionSystem MonitoringWaste Management
    Categories
    TechnologyHospitalityEnvironmental & SustainabilityManagement & Leadership
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