Question
Casual
0-2

Houseperson

2/8/2026

The Houseperson is responsible for maintaining high standards of property presentation, hygiene, and cleanliness. They assist the Housekeeping team with deliveries, laundry, and guest inquiries.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

About you 

  • Have the ability to work rotating 7 day roster  

  • A hands-on and pro-active work ethic and you enjoy getting things done. 

  • Demonstrated ability to comfortably take initiative and work as a team. 

  • Demonstrated time management skills. 

  • Knowledge of appropriate chemicals for cleaning purposes, ensuring safe work practices are always adhered to. 

What you will be doing? 

  • Ensure security of all keys and equipment during your shift. Follow guest confidentiality guidelines. 

  • Ensure high standards of property presentation, hygiene and cleanliness.  Ensure economic use of chemicals and linen. 

  • Ensure all equipment is cleaned correctly, that store rooms and trolleys are kept neat and in good working order. 

  • Ensure all corridors are free of trays, linen trolleys or cages.   

  • Assist with the removal of rollaway beds and cots. 

  • Assist guests with general enquiries. 

  • Assist the Housekeeping team through the delivery of all hotel linen, chemicals, laundry, deliveries and heavy/lifting work. 

Additional Information

Novotel and Ibis Melbourne Central is a dual branded hotel with 473 rooms conveniently located in the CBD.

Everything we do, we do to help make our guests and our people feel welcome and feel valued to give them the best experience they deserve!

What is in it for you?

  • Employee benefit card offering discounted rates in Accor worldwide from day one.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Casual
  • Key Skills
    Time ManagementTeamworkInitiativeCleaning KnowledgeHygiene StandardsGuest AssistanceEquipment MaintenanceChemical Safety
    Categories
    HospitalityCustomer Service & SupportAdministrative
    Benefits
    Employee Benefit CardLearning ProgramsOpportunity to Develop TalentCorporate Social Responsibility Activities
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