Customer Service Rep (01424) - 816 Eastern Pkwy

2/9/2026

The Customer Service Representative will answer incoming phone calls, take customer orders, and process transactions. They will also prepare food items, maintain cleanliness, and ensure customer satisfaction.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets. Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work. Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals. Browse U.S. career opportunities at jobs.dominos.com.

About the Role

Job Description

Join our team as a Customer Service Representative at our Louisville location, 816 Eastern Pkwy! We're looking for enthusiastic individuals to deliver exceptional customer experiences in a fast-paced environment.

Answer incoming phone calls and take customer orders accurately
Process cash and credit card transactions efficiently
Prepare and make pizzas according to company standards
Maintain a clean and organized work area
Provide outstanding customer service, ensuring customer satisfaction
Collaborate with team members to meet order deadlines and quality standards
Assist with various cleaning tasks to uphold store cleanliness
Handle customer inquiries and resolve issues professionally
Adapt to changing priorities and maintain flexibility in work schedule
Contribute to a positive work environment through teamwork and communication

Qualifications

Excellent customer service skills with a friendly and professional demeanor
Strong communication abilities, particularly in handling phone calls
Basic math skills for processing transactions accurately
Ability to follow directions and adhere to company procedures
Physical capability to lift up to 25 lbs
Multitasking skills to manage various responsibilities simultaneously
Team player attitude with a willingness to collaborate
Attention to detail in order preparation and customer interactions
Flexibility to work weekends, holidays, and varying shifts as needed
Positive attitude and easy-going personality
Ability to work in a fast-paced environment
Food service experience is a plus, but not required
Must be able to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.

Job Category Org: Store Customer Service Rep

Key Skills

Customer ServiceCommunicationMath SkillsTeamworkAttention to DetailMultitaskingFlexibilityPositive Attitude