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Assistant Community Director

2/10/2026

The Assistant Community Director addresses resident concerns professionally, sets standards for leasing agent engagement, tours and leases apartments, and assists with staff training by modeling effective sales techniques. This role also leads rent collection efforts, including handling delinquencies which may involve lease termination and legal action.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Headquartered in Houston, Hilltop Residential is a vertically integrated multifamily real estate investment and management company. Since it's inception in 2017, Hilltop Residential has acquired 54 communities and currently manages 40 apartment communities 11,286 units located across major Texas, Florida, Tennessee, North Carolina and Georgia markets. Hilltop is dedicated to creating an unforgettable experience not only as a great place to live, but also a great place to work, and we are honored to have received the recognition as a Great Place to Work seven years in a row, as well as being named a Top Workplace by the Houston Chronicle! We are always searching for more motivated, service-minded, talented individuals to be a part of our growing and thriving Hilltop Family!
About the Role

Description

Assistant Community Director - Palmaris Gateway


At Hilltop Residential, we are proud of our vibrant culture. We are a world-class real estate investment company that provides unparalleled excellence to our customers and investors.


Hilltop is dedicated to creating an unforgettable experience not only as a great place to live, but also a great place to work, and we are honored to have received the recognition as a Great Place to Work three years in a row, as well as being named a Top Workplace by the Houston Chronicle! If you want to be a part of a fast-growing company that puts their employees first – Hilltop Residential is it!


Hilltop Residential Offers Great Benefits!

• Competitive Pay • 401k with Company Match • Comprehensive Medical, Dental and Vision Plans • Paid Life Insurance • Employee Referral Program • Short and Long Term Disability • Paid Time Off • Employee Rent Discount Program • Rapidly Growing Company with Opportunities for Growth


Essential Responsibilities

  • Address the concerns of current and prospective residents in a friendly and professional manner.
  • Helps set the standard on how Leasing Agents engage prospective and current residents. Tours and leases apartments as necessary.
  • Helps with training staff as necessary and models effective sales techniques on a daily basis.
  • Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary.
  • Assist in managing the property’s budget by making sound fiscal decisions to increase the net operating income of the community.
  • Inspecting apartments during move-in and move outs, walking apartments and the community as needed.
  • Fill the role of acting Property Manager when the Property Manager is absent.

Requirements

  • A minimum of 1-year experience as an Assistant Property Manager at a conventional apartment community is required
  • OneSite experience is required
  • Attendance and punctuality is essential for success in this position
  • Ability to meet and exceed sales and customer service objectives
  • Exceptional customer service/leasing skills REQUIRED
  • Must have friendly outgoing personality
  • Bookkeeping experience preferred
  • Ability to work a varied schedule including weekends and holidays as required
  • Must be reliable and able to take charge in absence of manager
  • Proficiency in Microsoft Office Suite including Word, Excel & Outlook
  • Strong written and verbal communication skills
  • Valid driver's license and/or access to reliable transportation


Applicants are evaluated on the basis of job qualifications—not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status of characteristic covered by federal, state or local law.

Key Skills
LeasingCustomer ServiceStaff TrainingSales TechniquesRent CollectionBudget ManagementFiscal DecisionsProperty InspectionActing Property ManagerOneSite ExperienceBookkeepingMicrosoft Office SuiteWritten CommunicationVerbal CommunicationReliabilityOutgoing Personality
Categories
Management & LeadershipCustomer Service & SupportAdministrativeSalesHospitality
Benefits
Competitive Pay401k With Company MatchComprehensive MedicalDentalVision PlansPaid Life InsuranceEmployee Referral ProgramShort And Long Term DisabilityPaid Time OffEmployee Rent Discount Program
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