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Front Desk Agent

2/12/2026

The Front Desk Agent will serve as the welcoming presence for guests, managing smooth check-ins and check-outs while providing helpful information throughout their stay. Responsibilities include courteous telephone service, assisting guests with inquiries, and handling reservations, changes, and confirmations.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Located on the shores of picturesque Lake Monroe, Fourwinds Lakeside and Marina is the perfect destination for a fun-filled vacation, meeting, or event! You are sure to enjoy our onsite amenities, including: an indoor/outdoor heated pool, private beach, mini-golf, tennis courts, fitness center, and a complete fleet of watercraft rentals from wave runners to party boats, drinks and dining in The Windjammer Grill and Tradewinds Restaurant, and regularly scheduled live entertainment Saturday night Memorial Weekend through Labor Day Weekend. Spend time strolling along stretches of scenic brick paths bordering the lake. Try hiking in the Hoosier National Forest or Fairfax State Recreation Area. Exceptional championship golf is available nearby.
About the Role

Description

As a Front Desk Agent, you will be the warm, welcoming presence that sets the tone for each guest’s stay. You’ll greet every guest with positivity, manage smooth check-ins and checkouts, and provide clear, helpful information throughout their visit. If you’re passionate about helping others, thrive in a fast-paced environment, and take pride in delivering exceptional guest service, we’d be excited to have you on our team.


Company Overview

Fourwinds Lakeside Inn & Marina are hiring to join our team!


Fourwinds Lakeside Inn & Marina (est. 1976) is a premier waterfront destination located on Lake Monroe in Bloomington, IN. Renowned for its lakeside lodging, full-service marina, and relaxed dining and entertainment, Fourwinds offers guests a complete lakefront experience. With its scenic views and welcoming atmosphere, Fourwinds remains a cornerstone of the Lake Monroe lifestyle for both visitors and the local lake community

  

RESPONSIBILITIES:

  • Provide courteous telephone service and assist guests with inquiries.
  • Handle guest reservations, changes, and confirmations.
  • Ensure a smooth and welcoming check-in and check-out experience for all guests.

REQUIREMENTS:

  • Must pass background check.
  • Must be able to work 1st or second shift.
  • Ability to work a flexible schedule, including weekends and holidays as needed.
  • Ability to provide friendly, professional service and contribute to a positive guest experience.

BENEFITS:

  • Competitive Wages
  • Performance-Based Career Growth
  • Employee Dining Discounts
  • Equal Employment Opportunity

Required Skills:

  • Customer Service
  • Ability to multitask
  • Communication
  • Ability to work with others
  • Ability to work under pressure
  • Basic computer proficiency
  • Ability to work independently
Key Skills
Customer ServiceMultitaskingCommunicationTeamworkWorking Under PressureComputer ProficiencyIndependent Work
Categories
HospitalityCustomer Service & SupportAdministrative
Benefits
Competitive WagesPerformance-Based Career GrowthEmployee Dining Discounts
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